Jerome Jacobs
Summary
I have always been a fast learner. I'm adaptable with experience in several different fields. Have been a top performer in every occupation.
Overview
2027
2027
years of professional experience
Work History
Delivery Associate
DoorDash, Uber, Roadie
11.2024 - Current
- Delivered orders efficiently, ensuring timely service and customer satisfaction.
- Navigated routes using GPS technology to optimize delivery times.
- Monitored traffic patterns to adjust routes for improved efficiency.
- Resolved customer issues promptly, enhancing overall service experience.
- Delivered packages to customer doorsteps and business offices.
Server
Don Benito's Restaurant
Tyler, TX
2022 - 2024
- Provided exceptional customer service to enhance dining experience.
- Efficiently processed orders and managed cash transactions.
- Collaborated with kitchen staff to ensure timely delivery of meals.
- Maintained cleanliness and organization of dining area and service stations.
- Assisted in training new staff on restaurant policies and procedures.
- Adapted quickly to high-pressure environments during peak hours.
Dock Supervisor
Diligent Delivery
Tyler, TX
2018 - 2022
- Oversaw daily dock operations, ensuring timely loading and unloading of shipments.
- Coordinated staff schedules to optimize workforce efficiency and meet delivery targets.
- Implemented safety protocols, reducing incidents and maintaining compliance with regulations.
- Trained new employees on operational procedures and safety standards to enhance performance.
- Monitored inventory levels, facilitating accurate stock management and minimizing delays.
Server
Olive Garden Restaurant
Ontario, CA
2016 - 2018
- Provided excellent customer service by anticipating guest needs and responding promptly to inquiries.
- Maintained cleanliness and organization of dining area, ensuring a welcoming atmosphere for patrons.
- Processed customer orders accurately using point-of-sale system, minimizing errors in transactions.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Education
Bachelor of Arts - Marketing
California State University, San Bernardino
San Bernardino, CA05-2027
Skills
- Problem-solving
- Teamwork and collaboration
- Time management skills
- Punctual and reliable
- Customer service
- Attention to detail
- Positive attitude
Timeline
Delivery Associate
DoorDash, Uber, Roadie
11.2024 - Current
Server
Don Benito's Restaurant
2022 - 2024
Dock Supervisor
Diligent Delivery
2018 - 2022
Server
Olive Garden Restaurant
2016 - 2018
Bachelor of Arts - Marketing
California State University, San Bernardino