Jerriel Hudson
St. Louis,United States
Summary
Goal oriented customer service representative with years of experience in leadership roles. Detail focused and driven to help employees succeed in meeting and exceeding sales goals. Skilled in communication and collaboration for best in class and white glove service. Dedicated, hardworking restaurant management professional with extensive daily planning experience. Skilled in staff training, sales, customer service, and development.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Restaurant Manager
Wendy's
10.2017 - Current
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
- Assisted in reducing labor costs by effectively managing shift schedules and employee break times.
- Assisted in training new hires on proper cooking techniques, equipment usage, and safety protocols, fostering team cohesion.
Pest Control Technician
Terminix Pest Control
04.2021 - 10.2023
- Eliminated pest infestations by accurately identifying pests and applying appropriate treatment methods.
- Collaborated closely with sales representatives, providing expert advice on potential services to offer prospective clients during consultations.
- Adhered strictly to local pesticide application guidelines, minimizing environmental impact while maximizing efficacy against target pests.
- Maintained detailed records of treatments performed, ensuring accurate billing and clear communication with clients.
Delivery Driver
Amazon
07.2018 - 04.2021
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Upheld high standards of professionalism while representing the company during interactions with customers.
- Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, and route planning.
- Mitigated potential risks associated with hazardous materials transport through strict adherence to established safety protocols and guidelines.
Education
High School Diploma in General Education -
Hazelwood East High
Hazelwood, MO05.2017
Skills
- Detail Oriented
- Team Building
- Flexible
- Adaptable
- Microsoft Office
- Supervisory Skills
- Passion for Customer Satisfaction
Certification
- ServSafe Certification
- Pesticide License
Timeline
Pest Control Technician
Terminix Pest Control
04.2021 - 10.2023
Delivery Driver
Amazon
07.2018 - 04.2021
Restaurant Manager
Wendy's
10.2017 - Current
High School Diploma in General Education -
Hazelwood East High