Jesse Amparo
Miami,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized Student Nurse with passion for all patients. Offers extensive hands-on experience in multiple units. Currently completing nursing studies and ready to expand practical knowledge.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Enrollment Specialist
Jackson Memorial Hospital
Miami, FL
06.2014 - Current
- Enrolling the uninsured patient population of the community into a discount program. As an Enrollment Specialist, I perform a financial classification via an interview with the patient to see what category of assistance the patient qualifies for. These classifications will provide a discount for medical services in the Jackson Health Care System. Services the patient's can explore are: Emergency Room services, Urgent care, multi-specialty services such as (oncology, radiology, EMT, urology, obstetrics, Gyn, etc), Primary care, and pharmacy.
- I review patient's finances such as pay stubs, assets, and savings account to determine if the patient meet the financial criteria for assistance based on the federal poverty guidelines of the state of Florida.
- I am responsible to verify the patients residency. These benefits are only for residents of the city of Miami, FL. I review mail, and county records to determine that the patient has been living in Miami FL, in the past 90 days.
Patient Access Representative
Jackson Memorial Hospital
Miami, FL
04.2011 - 06.2014
- Processed patient admissions, registrations, transfers, and discharges according to established procedures.
- Verified insurance coverage for services provided by the facility.
- Collected co-pays and other payments from patients at time of service.
- Ensured accuracy of all data entered into computer system.
- Scanned documents into electronic medical records system.
- Maintained confidentiality of all patient information in accordance with HIPAA regulations.
- Answered phones promptly in a professional manner.
- Followed up on unpaid claims in a timely manner.
- Applied HIPAA privacy and security regulations while handling patient information.
Education
Some College (No Degree) - Nursing
University of Central Florida
Orlando, FL06.2024
Associate of Science - Nursing
Miami Dade College
Miami, FL12.2023
Associate of Arts - Health Sciences
Miami Dade College
Miami, FL06.2020
Skills
- Customer Service Background
- Mathematics Skills
- Data Entry Skills
- Billing Support
- Client Advocacy
- HIPAA Compliance
- Privacy and Confidentiality
- Patient Monitoring
- Direct Patient Care
- Mobility Assistance
- Basic Nursing Care
- Vital Signs Monitoring
- Patient Feeding
- Task Prioritization
- Patient Assessments
- IV Setup
- Medication Administration
Certification
- CPR certified
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
Ivonne Martínez-Arzola
Registered Nurse
Jackson Health System
(561) 502-0907
Lauren McDonald
Senior Hospitality Management
FountaineBleau Miami Beach
(305) 799-0781
Timeline
Enrollment Specialist
Jackson Memorial Hospital
06.2014 - Current
Patient Access Representative
Jackson Memorial Hospital
04.2011 - 06.2014
Some College (No Degree) - Nursing
University of Central Florida
Associate of Science - Nursing
Miami Dade College
Associate of Arts - Health Sciences
Miami Dade College
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