Jesse Jennings
Bethany,MO
Summary
Results-driven retail management professional determined to exceed company sales goals. Successful at growing sales through customer retention, operational efficiency and product knowledge/demonstration. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales success.
Overview
3
3
years of professional experience
Work History
Store Manager
Tractor Supply Company
10.2022 - Current
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Approved regular payroll submissions for employees.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Store Manager
Orscheln Farm & Home
03.2021 - 10.2022
- Increased my store's yearly sales total from 5.3 million dollars to 6.4 million dollars in my first full year as Store Manager.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
Skills
- Customer Relations
- Customer Service
- Inventory Management
- Sales expertise
- Work Planning and Prioritization
- Strategic thinker
- Sales Strategies
- Product Merchandising
Affiliations
- Missouri Farm Bureau Association
Timeline
Store Manager
Tractor Supply Company
10.2022 - Current
Store Manager
Orscheln Farm & Home
03.2021 - 10.2022