Jesse Tejeda
Bay Point,CA
Summary
Experienced Server with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences. Sociable Server offering 14 years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of POS system operations and food safety and sanitation regulations.
Overview
13
13
years of professional experience
Work History
Server
Ruths Hospitality Group Inc.
Walnut Creek, CA
02.2023 - Current
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Accurately recorded orders on cash register and point-of-sale system.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Food Runner
Ruth Chris Steakhouse
Walnut Creek, CA
01.2016 - Current
- Organized food orders and ensured accuracy of items served to customers.
- Delivered food to guests in a timely manner while following safety protocols.
- Checked all dishes before delivering them to ensure quality standards were met.
- Ensured that all orders were correct before leaving the kitchen area.
- Assisted in training new staff members on restaurant operations and procedures.
- Double-checked meals placed in window against customer tickets for accuracy.
- Effectively multitasked within fast-paced environment.
Server Assistant
Ruth Chris Steakhouse
Walnut Creek, CA
09.2011 - Current
- Assisted servers with carrying food from kitchen to tables, refilling drinks, and clearing away dirty dishes.
- Performed opening and closing duties such as restocking supplies, setting up workstations, cleaning counters.
- Responded promptly to requests from servers or other staff members.
- Set up tables and chairs for parties and large groups.
- Assisted servers with monitoring tables for customer satisfaction, quality and additional service.
- Cleared dishes after courses for prompt table maintenance.
Education
Bachelor of Arts - Psychology
California State University - East Bay
Hayward, CA12-2022
Associate of Science - Liberal Arts:Behavioral Science And Social Science
Los Medanos College
Pittsburg, CA12-2018
Associate of Arts - Arts And Humanities
Los Medanos College
Pittsburg, CA12-2014
Skills
- Order Management
- Food Running
- Food inspection
- Guest Engagement
- Strong Work Ethic
- Detail orientation
- Positive and professional
Languages
Spanish
Professional
Affiliations
- Dungeons and Dragons player and Dungeon Master
- Immersed in many aspects of nerd culture and hobbies
- Streams on Twitch as both a secondary income and creative outlet
References
References available upon request.
Timeline
Server
Ruths Hospitality Group Inc.
02.2023 - Current
Food Runner
Ruth Chris Steakhouse
01.2016 - Current
Server Assistant
Ruth Chris Steakhouse
09.2011 - Current
Bachelor of Arts - Psychology
California State University - East Bay
Associate of Science - Liberal Arts:Behavioral Science And Social Science
Los Medanos College
Associate of Arts - Arts And Humanities
Los Medanos College
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