Jessica Alexander
Ada City Schools
Kansas City,MO
11
years of professional experience
Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.
Work History
Administrative Assistant
4 Years 5 Months- Served as the primary point of contact for students, parents, staff, and community members by answering phones and resolving questions professionally.
- Coordinated substitute teacher coverage, ensuring seamless classroom instruction during staff absences.
- Managed principals' calendars by scheduling meetings and school events to optimize time and resource allocation.
- Processed payments from students and parents for lunches, activity fees, and other school-related expenses.
- Ensured availability of necessary supplies for faculty and students for school operations and faculty needs.
- Handled payment processing for lunches and school fees from students and parents for lunches, activity fees, and other school-related expenses.
- Ordered and tracked supplies for school operations and faculty needs.
- Managed state-allocated funding by tracking expenditures and assisting with budget planning.
- Solicited donations from local businesses through fundraising campaigns, successfully managing funds to support the school's Triple C program.
- Maintained confidentiality of student records while providing exceptional customer service to families and staff.
Billing & Optical Specialist
1 Year 6 Months- Ensured confidentiality of patient data by adhering to privacy policies and procedures.
- Scheduled appointments, verified insurance coverage, and maintained accurate patient records to ensure seamless patient flow.
- Recommended specific lenses, coatings and frames to suit individual client needs.
- Recommended lenses, coatings, and frames tailored to individual client needs, enhancing patient satisfaction.
- Code invoices properly based upon patient services and medical records.
- Answer and resolve any patient invoice questions or concerns.
- Answered and resolved patient invoice inquiries, providing clarity and support to ensure understanding of billing processes.
Paraprofessional
2 Years 9 Months- Supported students with various disabilities, fostering an inclusive learning environment.
- Assisted students in adhering to daily schedules, promoting structure and routine.
- Completed CPI (Crisis Prevention Intervention) certification on two occasions.
- Applied positive reinforcement to redirect negative behaviors.
- Certified in CPI (Crisis Prevention Intervention) twice.
- Managed clerical support, classroom management, and document coordination for teachers.
Receptionist
1 Year 6 Months- Answered and directed incoming calls using multi-line telephone system.
- Scheduled and confirmed appointments.
- Registered patients, collecting demographics, insurance, and responsible party information to ensure accurate records.
- Acquired appropriate documents from patient; I.D., insurance card, HIPAA and any other pertinent documents.
- Processed payments, issuing receipts and managing billing to ensure clarity and accuracy for patients.
- Coordinated with outside offices to obtain and transfer records for optical needs, facilitating seamless patient care.
Education
High School Diploma
Skills
Office administration
Patient information management
Customer service
Student engagement
Crisis management
Behavior modification
Individual instruction
Computer skills
Budgeting and resource allocation
Education and Training
other
Timeline
Administrative Assistant
Ada City Schools
01.2022 - 06.2026Read More
Billing & Optical Specialist
Ada Vision Source
07.2020 - 01.2022Read More
Paraprofessional
McAlester Public Schools
08.2017 - 05.2020Read More
Receptionist
Kennedy Eye Care
09.2015 - 03.2017Read More
Emporia High School
High School Diploma
Read More