Jessica Barnett
Leslie,MI
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
17
17
years of professional experience
Work History
Owner
Primitive Twist Design Co.
05.2022 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Operation Assistant
Emerald Secure Transport
10.2024 - 08.2025
- Solved problems timely and effectively, ensuring customer satisfaction.
- Managed day-to-day department operations with effective workflow coordination.
- Assisted operations manager with planning of routine operations and special projects.
- Supported daily operations by organizing office spaces for maximum functionality and ease of use.
Transporter
Emerald Secure Transport
09.2022 - 10.2024
- Warmly greeted patients and visitors and made each feel welcome.
- Developed strong working relationships with customers and coworkers through effective communication skills, contributing to a positive work atmosphere for all parties involved in the transportation process.
- Exhibited adaptability under changing conditions by adjusting routes and schedules to accommodate unforeseen circumstances, minimizing disruptions to the delivery process.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Server Manager
Flap Jack Family Restaurant
03.2008 - 03.2021
- Trained servers on order management, food service quality and how to build rapport with guests.
- Welcomed and greeted guests before presenting special menu items to clients.
- Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
- Led team of servers to consistently meet customer service and sales targets.
Education
Surgical Tech
Baker College, Jackson Campus
JacksonSkills
- Client engagement
- Small business management
- Effective relationship management
- Clear and concise communication
- Client support
- Organizational strategy development
- Accurate project estimating
- Content marketing
- Recruitment and selection
- Client-focused consulting
- Sales team management
- Quality control for customer service
Timeline
Operation Assistant
Emerald Secure Transport
10.2024 - 08.2025
Transporter
Emerald Secure Transport
09.2022 - 10.2024
Owner
Primitive Twist Design Co.
05.2022 - Current
Server Manager
Flap Jack Family Restaurant
03.2008 - 03.2021
Surgical Tech
Baker College, Jackson Campus