Jessica Coltra
Reno
Summary
Dynamic Treatment Coordinator at Orthodontic Partners, adept at enhancing case acceptance through compelling presentations and clear financial arrangements. I excel in delivering exceptional customer service, fostering a welcoming environment that empowers patients to make informed decisions about their treatment options.
Overview
2026
2026
years of professional experience
Work History
Treatment Coordinator
Orthodontic Partners
2016 - Current
- Increased case acceptance rates through persuasive presentation of treatment options and benefits.
- Presented financial arrangements clearly to patients, enabling informed decisions about payment options and timelines.
- Provided exceptional customer service to create a welcoming atmosphere for patients and their families.
- Ordered all orthodontic supplies and kept check on inventory levels.
- OSHA and Infection control compliance officer
Orthodontic Sterilization Technician
Orthodontic Partners
2002 - 2016
Front Desk Receptionist
Orthodontic Partners
2013 - 2015
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Education
Associates of General Studies -
Western Nevada College
Carson City, NV06-2001
Skills
- Appointment scheduling
- HIPAA compliance
- Office administration
- Treatment Planning
- Patient care
- Patient education
Timeline
Treatment Coordinator
Orthodontic Partners
2016 - Current
Orthodontic Sterilization Technician
Orthodontic Partners
2002 - 2016
Front Desk Receptionist
Orthodontic Partners
2013 - 2015
Associates of General Studies -
Western Nevada College
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