Jessica Cooper
Lansing
Summary
Professional leader with comprehensive experience in driving operational excellence and strategic growth. Proven track record of fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Known for adaptability, effective communication, and strong decision-making abilities.
Diligent manager with solid background in managing daily operations and driving team performance. Successfully led various projects, ensuring seamless execution and improved operational efficiency. Demonstrated strategic planning and effective communication skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
General Manager
Tacobell
06.2026 - 06.2026
- Directed daily operations, ensuring compliance with health and safety regulations.
- Developed training programs to enhance team performance and customer service standards.
- Analyzed sales reports to identify trends and adjust inventory management strategies.
- Implemented cost control measures, reducing waste and improving overall profitability.
AGM w/ WFM -RGM
Tacobell
09.2024 - 06.2026
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Learned and adapted quickly to new technology and software applications.
1st Assistant Manager
Mcdonalds
04.2022 - 09.2024
Education
Nursing - Some college
LCC
Lansing, MIAutomotive - Mechanics
Harry Hill Center
Lansing, MI06-2005
Skills
- Restaurant management
- Complaint handling
- Food safety
- Customer service
- Food service management
- Team leadership
- Profit and loss analysis
- Food safety management
- Leadership
- Hospitality management
- Cash handling
- Interviewing
- Operations management
- POS systems
- Supervising experience
- Restaurant experience
- Computer operation
- Food service inventory management
- Leadership and team building
- Staff training/development
- Administrative skills
- P&L management
- Labor cost controls
Accomplishments
- Staffing - Worked directly with Human Resources to streamline hiring and onboarding process.
- Supervised team of 28 staff members.
- Collaborated with team of 8 in the development of becoming a training store.
Certification
Driver's License
- Tacobell Training Store - 2024-2026
- Food Safety License - 2023-2028
Timeline
General Manager
Tacobell
06.2026 - 06.2026
AGM w/ WFM -RGM
Tacobell
09.2024 - 06.2026
1st Assistant Manager
Mcdonalds
04.2022 - 09.2024
Nursing - Some college
LCC
Automotive - Mechanics
Harry Hill Center