Jessica Crutchfield
Thornton,CO
Summary
I'm a hardworking mother of two daughters and I'm looking for a part-time time opportunity for evenings and weekends. My last retail experience was in 2012 at Lowes Home Improvement. I will work hard and really appreciate your time and consideration
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work History
Patient Care Coordinator
Optum New West Physicians
Westminster, Colorado
11.2021 - Current
- Coordinated patient scheduling and managed appointment flow for multiple providers.
- Communicated with patients to gather information and address concerns effectively.
- Assisted in maintaining accurate patient records within the electronic health record system.
- Scheduled appointments for patients and coordinated follow-up visits as needed.
- Assisted in creating a positive environment for patients, family members, and staff by providing excellent customer service.
Financial Counselor
Centura Healthcare
Thornton, Colorado
03.2019 - 10.2021
- Guided patients through financial assistance programs and options.
- Evaluated patient financial situations and provided tailored counseling solutions.
- Collaborated with healthcare providers to address patient billing inquiries.
Education
Bachelor of Science - Healthcare Administration
College America
Denver, CO 09.2008 - 05.2012
Skills
- EHR management
- Appointment scheduling
- Patient communication
- Financial counseling
- Customer service
- Adaptability
- Strong work ethic
- Years of previous retail experience
Timeline
Patient Care Coordinator
Optum New West Physicians
11.2021 - Current
Financial Counselor
Centura Healthcare
03.2019 - 10.2021
Bachelor of Science - Healthcare Administration
College America
09.2008 - 05.2012