Jessica Cruz
The Bronx,NY
Summary
Dynamic Patient Liaison with a proven track record at Fromereyecenters, adept at enhancing patient experiences through assertive communication and data entry proficiency. Skilled in coordinating care and educating patients, ensuring seamless healthcare navigation while fostering compassionate support. Committed to improving service delivery and patient satisfaction in fast-paced environments.
Overview
14
14
years of professional experience
Work History
Patient Liaison
Fromereyecenters
The Bronx, NY
07.2020 - 09.2025
- Assisted patients in navigating healthcare processes and resources.
- Provided compassionate support to patients and families during appointments.
- Coordinated communication between patients and medical staff to enhance service delivery.
- Documented patient interactions and concerns for effective follow-up.
Dental Assistant
Dr Edward J Peloso Dds
The Bronx, NY
01.2012 - 07.2020
- Assisted in patient examinations, ensuring comfort and gathering necessary medical histories.
- Prepared and sterilized dental instruments, maintaining compliance with safety protocols.
- Educated patients on oral hygiene practices and post-treatment care instructions.
- Managed appointment scheduling and patient records using dental practice management software.
Dental Assistant
Apple Dental Corp
New York, NY
06.2011 - 06.2012
Front desk Assisted doctor
Education
No Degree -
Monroe Community College
The Bronx, NYHigh School Diploma -
Walton High School
The Bronx, NYSkills
- Data entry proficiency
- Appointment scheduling
- Assertiveness
- Healthcare
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Patient Liaison
Fromereyecenters
07.2020 - 09.2025
Dental Assistant
Dr Edward J Peloso Dds
01.2012 - 07.2020
Dental Assistant
Apple Dental Corp
06.2011 - 06.2012
No Degree -
Monroe Community College
High School Diploma -
Walton High School