Jessica DeCoster
Daytona Beach
Summary
Dedicated Shift Lead with proven strengths in customer service, food safety compliance, and team leadership. Committed to enhancing operational efficiency and ensuring high-quality service standards.
Overview
8
8
years of professional experience
Work History
Shift Lead
Jersey Mikes Subs
Ormond Beach
08.2022 - Current
- Supervised team members during busy shifts to ensure efficient service.
- Trained new employees on food preparation and customer service standards.
- Managed inventory levels, ensuring stock was replenished timely and accurately.
- Maintained cleanliness and organization of workstations and dining areas.
Service Crew Member
Jersey Mike's Subs
Tallahassee
07.2021 - 07.2022
- Prepared sandwiches and salads according to customer specifications.
- Maintained cleanliness and organization of food prep areas and dining space.
- Assisted customers with menu selections and provided product information.
- Operated cash register, processed transactions, and handled payments efficiently.
Retail Sales Associate Cashier
7 Eleven Gas Station
Leesburg
02.2018 - 08.2019
- Provided excellent customer service in fast-paced retail environment.
- Operated cash register, processed transactions, and handled cash accurately.
- Assisted customers with product inquiries and provided recommendations.
- Maintained cleanliness and organization of store displays and merchandise.
Education
GED -
Career Learning Center
Orlando, FL12-2005
Skills
- Shift scheduling
- Inventory management
- Food safety compliance
- Cash handling
- Employee training
- Team leadership
- Customer service excellence
Timeline
Shift Lead
Jersey Mikes Subs
08.2022 - Current
Service Crew Member
Jersey Mike's Subs
07.2021 - 07.2022
Retail Sales Associate Cashier
7 Eleven Gas Station
02.2018 - 08.2019
GED -
Career Learning Center