Jessica Forker

• Starting wage: $18/hr
• Ending wage: $23/hr
• Coordinated employee onboarding processes to ensure smooth integration into company culture.
• Developed training materials to enhance employee skills and performance.
• Facilitated employee relations by addressing concerns and resolving conflicts promptly.
• Processed new hire paperwork and orientation materials for seamless onboarding.
• Collaborated with management to identify staffing needs and craft job descriptions.
• Reviewed and updated HR policies to reflect current laws and best practices.
• Updated employee records in HR database system.
• Prepared documents for termination processes such as exit interviews and severance packages.
• Managed employee file organization to ensure easy access and confidentiality.
• Responded to internal inquiries regarding HR policies, procedures, payroll.

In this role, I acted as a solo HR department - hiring, onboarding, scheduling, etc. for all departments.

Worked in each department as needed as well.

• Starting wage: $16/hr
• Ending wage: $16.50
• Deli/barista/stocking
• Opening and closing duties
• Complete accurate transactions
• Customer service
• Food handling
• Sanitizing daily

In this role, I fluctuated positions and work times. I took the crew member role during my pregnancy and after some time off, came back to help in the store 1-2 days a week and did their receiving at home.

• Starting wage $15/hr
• Ending wage $16.50/hr
• Opening and closing duties
• Performed manual massage therapy for patients
• Performed physical rehab therapy with patients
• Other therapy such as traction therapy, heat/ice, and EMS
• Document patient notes
• Cross-trained to perform patient exams.

• Processed cash transactions accurately and efficiently to ensure customer satisfaction.
• Assisted in maintaining compliance with regulatory requirements by following established procedures.
• Communicated effectively with customers to resolve inquiries and provide information about services.
• Conducted routine audits of cash drawers to verify accuracy and ensure security.
• Trained new staff on cash handling best practices and customer service protocols.
• Implemented security protocols to minimize risks and protect financial assets.
• Provided support for financial reporting by maintaining detailed transaction records.
• Monitored inventory levels of chips and tokens, assisting with replenishment as needed.
• Resolved discrepancies in cash transactions through thorough investigation and analysis.
• Established rapport with customers to foster loyalty and repeat business.
• Executed payment processing for various gaming transactions with precision and care.
• Prepared daily reports summarizing cash flow and transaction activities for management review.
• Ensured compliance with gaming regulations by verifying customer identification and documentation.
• Processed payments for chips, tokens, and cash transactions.
• Performed daily balancing activities including count-downs, verifications, and reconciliations.
• Maintained accurate records of cage transactions and balances.
• Followed strict security protocols when handling large sums of money.
• Prepared balance sheets in accordance with gaming standards and internal controls.