Jessica Goedeken
Omaha,NE
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
7
7
years of professional experience
Work History
Server
Cibo Vino
03.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Bartender
Rudy's Bar
07.2022 - 01.2023
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Bartender
Barchen
03.2022 - 07.2022
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Bartender
Wilson And Washburn
05.2019 - 03.2022
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Server
Nosh
05.2016 - 05.2019
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
No Degree - Business
University of Nebraska - Lincoln
Lincoln, NEHigh School Diploma -
Bellevue East Sr High School
Bellevue, NE05.2009
Skills
- Guest Relations Management
- Quality Control
- Check Payment Processing
- Suggestive Selling
- Sales Expertise
- Sales Techniques
- Service Prioritization
- Hospitality Service Expertise
- Pos Operation
- Performance Improvement
- Corrective Actions
- Operational Efficiency and Safety
- Communications Protocols
Timeline
Server
Cibo Vino
03.2023 - Current
Bartender
Rudy's Bar
07.2022 - 01.2023
Bartender
Barchen
03.2022 - 07.2022
Bartender
Wilson And Washburn
05.2019 - 03.2022
Server
Nosh
05.2016 - 05.2019
No Degree - Business
University of Nebraska - Lincoln
High School Diploma -
Bellevue East Sr High School
Similar Profiles
David KubiakDavid Kubiak
Bar Manager at Brossa's Cibo E VinoBar Manager at Brossa's Cibo E Vino
Noah WalkerNoah Walker
Management Trainee at Riccardo's Cibo e VinoManagement Trainee at Riccardo's Cibo e Vino
Ransom HugheyRansom Hughey
Kitchen Manager at Cafe Vino VinoKitchen Manager at Cafe Vino Vino