Jessica Golden
Greendale
Summary
Developed strong communication and teamwork skills in fast-paced, customer-focused environment. Expertise in delivering excellent customer service and maintaining organized workspaces. Seeking to transition into new field, leveraging these skills to contribute effectively to new team and environment.
Experienced with customer service and teamwork essential for success. Utilizes effective communication and multitasking to maintain high service standards. Knowledge of operational procedures and commitment to collaborative work environments.
Overview
3
3
years of professional experience
Work History
Crew Member
Oscar’s Frozen Custard
Franklin, WI
04.2023 - Current
- Demonstrates great multitasking abilities when handling customers and orders
- Demonstrates active communication with employees when needed to critique
- Handles customers with the most ultimate care to seek positive comments
- Provides new ideas to seek the best customer responses
- Repeatedly flexible to new information and new schedules
- Receives advice well and always works to improve work quality
- Constructs great work ethic by providing a consistent schedule routine
- Flexible when other employees need coverage
Education
Bachelor of Science - Clinical Psychology
University of Wisconsin Milwaukee
Milwaukee, WI01-2029
High School Diploma -
GREENFIELD HIGH SCHOOL
Greenfield, WI06-2025
Bachelor of Arts - Survey into Music History
Study Abroad
Munich, ND And Salzburg, AT01-2025
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Flexible schedule
- Cleaning and sanitizing
- Complex Problem-solving
- Visual communication
- Performance improvement
- Positive company representation
- Influencing skills
- Willingness to learn
Languages
Spanish
Professional Working
English
Native or Bilingual
Interests
- Music
- Attending Service Hours at local churches (100 hours)
- Community Cleanup
- Enjoy swimming for overall physical and mental well-being
Timeline
Crew Member
Oscar’s Frozen Custard
04.2023 - Current
Bachelor of Science - Clinical Psychology
University of Wisconsin Milwaukee
High School Diploma -
GREENFIELD HIGH SCHOOL
Bachelor of Arts - Survey into Music History
Study Abroad
Quincy Jones Student Award
- Honored an outstanding student for their creativity and musicianship in a ensemble