Jessica Gray
Borden,IN
Summary
Results-driven professional with over 8 years of experience in data entry, customer service, and executive support. Demonstrated ability to provide efficient office support while maintaining a strong work ethic and professional demeanor. Skilled in delivering exceptional customer service and making informed decisions.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Administrative Assistant
ESI Electrical
Cincinnati, OH
08.2024 - Current
- Onboarded new hires.
- Draft releases of employees that were terminated, quit or laid off.
- Created travel arrangements and distributed travel details to appropriate personnel.
- Coordinated and scheduled meetings, including room reservations, catering, and technical setup, for seamless execution.
- Created documents for the Superintendents, Foremen and General Foreman's.
- Used CSG to input information for new hires.
- Ordered supplies for the office.
- Organized documents and ensured accurate filing of records.
- Assisted in preparing reports and presentations for management review.
- Oversaw inventory management and ordered office supplies.
- Provided administrative support during company events and training sessions.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Handled confidential documents in an organized fashion according to established protocol.
- Maintained office supplies inventory by checking stock to determine inventory level.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
Legal Assistant
Daniel Brown Law Office
Salem, IN
06.2021 - 06.2024
- Prepared legal documents
- Filed legal documents systematically, maintaining organized records for easy retrieval.
- Coordinated client appointment times, enhancing scheduling efficiency.
- Answered telephones, directing inquiries to the attorney and ensuring timely communication.
- Scanned documents to clients' files
Dispatcher
WASHINGTON COUNTY SHERIFF DEPARTMENT
Salem, IN
12.2014 - 08.2020
- Handled incoming telephone and alarm system calls for emergency and non-emergency police, fire, and ambulance services, ensuring accurate response to diverse inquiries.
- Determine response requirements and relative priorities of situations, and dispatch units in accordance with established procedures.
- Relayed critical information and messages between emergency sites, law enforcement agencies, and relevant stakeholders to facilitate timely responses.
- Delivered emergency medical instructions to callers, guiding them through critical situations to ensure immediate care.
- Question callers to determine their locations, and the nature of their problems to determine the type of response needed.
- Enter, update, and retrieve information from teletype networks and computerized data systems regarding such things as wanted persons, stolen property, vehicle registration, and stolen vehicles.
- Read and effectively interpret small-scale maps and information from a computer screen to determine locations and provide directions.
- Maintain access to, and security of, highly sensitive materials.
- Answer routine inquiries, and refer calls not requiring dispatches to appropriate departments and agencies.
- Reviewed content and achieved certification success.
Education
Bachelor of Science - Paralegal Studies
Purdue Global
West Lafayette, IN08-2020
Criminal Justice -
IVY TECH COMMUNITY COLLEGE
Sellersburg, IN06-2013
Skills
- Administrative experience
- Office experience
- Clerical experience
- Data entry
- Document preparation
- Microsoft Office
- Office software proficiency
- Microsoft Excel
- Adobe Acrobat
- Organizational
- Attention to detail
- Scheduling and calendar management
- Health and safety awareness
- Correspondence drafting
- Document control
- Clerical support
- Database entry
- Organization
- Confidential document control
- Filing
- Vendor management
- Logistics coordination
- Event planning
- CPR
- Typing service
- Dispatching
- Videoconference preparation
- Computer skills
- Computer operation
- Workers' compensation knowledge
- Workers' compensation
- Self-direction
- Time management
- Calendar management
- Document management
- Effective communication
- Verbal communication
- Virtual meeting coordination
- Multitask management
- Benefits administration
- Task prioritization
- Payroll support
- Confidentiality handling
- Multi-task management
- Records administration
- Office supply management
- Data documentation
- Verbal communication
Certification
Certified Notary Public
Timeline
Administrative Assistant
ESI Electrical
08.2024 - Current
Legal Assistant
Daniel Brown Law Office
06.2021 - 06.2024
Dispatcher
WASHINGTON COUNTY SHERIFF DEPARTMENT
12.2014 - 08.2020
Bachelor of Science - Paralegal Studies
Purdue Global
Criminal Justice -
IVY TECH COMMUNITY COLLEGE