Jessica Lipp
Columbus,OH
Summary
My past year of experience in a fast paced food environment allowed me to begin to master customer service, food preparation, enhancing team efficiency and customer satisfaction. I demonstrated leadership in training peers, and by becoming a service specialist.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Crew Member
Raising Cane's Restaurant
Westerville, OH
05.2023 - Current
- Worked front counter, drive-thru and kitchen.
- Exhibited strong multitasking skills, managing multiple orders while maintaining high quality and efficiency.
- Promoted a positive work environment through effective communication and teamwork among staff members and management.
- Helped maintain a clean and welcoming dining area as well as kitchen for customers.
- Trained new team members on procedures, customer service, and sales techniques.
Retail Sales Worker
Zumiez
Westerville, OH
02.2022 - 05.2023
- Achieved sales targets through effective communication and persuasive selling techniques.
- Managed cash register transactions accurately, maintaining accountability for all financial activities during shifts worked.
- Handled customer inquiries and complaints professionally, resolving issues promptly to maintain satisfaction levels.
- Developed strong relationships with customers, resulting in repeat business and increased loyalty.
Education
High School Diploma -
St. Francis De Sales
Columbus, OH06.2024
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Interactive Communication Skills
- Safe Food Handling
- Food Preparation
- Store Opening and Closing
- Crew Leadership
- Menu Memorization
Certification
- Certified Trainer
- Service Specialist
Timeline
Crew Member
Raising Cane's Restaurant
05.2023 - Current
Retail Sales Worker
Zumiez
02.2022 - 05.2023
High School Diploma -
St. Francis De Sales
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