Jessica Marker
Summary
Detail-oriented Administrative Professional specializing in healthcare administration. Skilled in scheduling, records management, and HIPAA compliance to enhance communication and operational efficiency. Effective communicator with strong problem-solving and conflict resolution abilities, fostering positive relationships among clients, staff, and management.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Unionville-Sebewaing Area Schools
Sebewaing
03.2025 - Current
- Coordinated meetings and assisted with reports and documentation to streamline information flow and decision-making
- Supported daily operations, scheduling, and communication to enhance collaboration among staff and leadership
- Maintained confidential student and staff records to ensure compliance and data security
Administrative Associate
Covenant HealthCare
Saginaw
10.2024 - 03.2025
- Maintained databases and coordinated scheduling to streamline team operations
- Managed scheduling for team meetings and departmental activities.
- Facilitated communication between healthcare providers and patients to ensure clarity in treatment plans.
- Ensured compliance with HIPAA while managing confidential healthcare documents
- Maintained confidential patient records and administrative files.
Receptionist / Office Assistant
Medical Center Pediatrics
West Bloomfield
03.2019 - 03.2024
- Managed front desk operations, handled calls, and facilitated patient communication to ensure smooth office workflow
- Welcomed patients and families at pediatric medical center entrance.
- Answered phone calls and addressed inquiries regarding services and procedures.
- Managed appointment scheduling using electronic health record systems.
- Maintained accurate records and supported daily office functions to enhance organizational efficiency
Private Nanny
Family Business
Caro
12.2018 - 06.2019
- Coordinated daily routines, including meals, nap times, and playtime, ensuring a structured and engaging experience.
- Delivered attentive childcare in a nurturing home environment, fostering emotional and social development.
- Updated parents on children's progress and needs, strengthening communication and partnership in their development.
Medical Assistant
Dr. Aqil Family Practice
Caro
05.2015 - 08.2018
- Scheduled appointments and managed patient flow efficiently in a busy clinic.
- Assisted patients with intake and registration processes at a family practice.
- Performed routine vital sign checks and documented patient information accurately.
- Gathered patient information to enhance clinical workflows
Education
B.S. - Healthcare Management (Communications)
Southern New Hampshire University
Manchester, NH05-2026
Associate Degree -
Delta College
01-2022
Skills
- Healthcare Administration
- HIPAA Compliance
- Patient Communication
- Records Management
- Record maintenance
- Data management
- Data Entry
- Scheduling & Calendar Management
- Office organization
- Team Collaboration
Certification
BLS Certification
Timeline
Administrative Assistant
Unionville-Sebewaing Area Schools
03.2025 - Current
Administrative Associate
Covenant HealthCare
10.2024 - 03.2025
Receptionist / Office Assistant
Medical Center Pediatrics
03.2019 - 03.2024
Private Nanny
Family Business
12.2018 - 06.2019
Medical Assistant
Dr. Aqil Family Practice
05.2015 - 08.2018
B.S. - Healthcare Management (Communications)
Southern New Hampshire University
Associate Degree -
Delta College