Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jessica Moore

Bartlett,Tennessee

Summary

Diligent graduate student in the MBA program at Christian Brothers University in Memphis, TN. Results-driven with excellent organizational and communication skills. Strong analytical thinker and problem solver quick to learn new skills.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Training Specialist

Bite Ninja
Memphis, TN
10.2023 - 02.2024
  • Construct training guides and courses for employees through TalentLMS
  • Design graphics for training in Canva
  • Communicate with brands to understand brand needs and expectations for contractors
  • Create and maintain FAQ articles on the help desk website
  • Proof-read official brand documents before being published.

Client Success Specialist

Bite Ninja
Memphis, TN
09.2022 - 10.2023
  • Support order-taking operations
  • Maintain communication with employees and clients
  • Knowledge of each client’s menu and POS systems
  • Provide customer service to restaurants through taking orders and processing payments.

Intern

Junior Diabetes Research Foundation
Memphis, Tennessee
06.2022 - 12.2022
  • Plan and execute JDRF events for local families affected by Type 1 Diabetes
  • Create support systems and contacts for local Diabetics with the surrounding community
  • Advocacy for JDRF and Juvenile Diabetes
  • Research of Type 1 Diabetes and the resources for local individuals.

ImagineU Summer Collegiate Internship

University of Memphis
Memphis, Tennessee
05.2021 - 08.2021
  • Identify problems and solutions to create a mock business
  • Create prototype solution
  • Create business model with an elevator and investor pitch.

Education

MBA -

Christian Brothers University
Memphis, TN
12.2024

Bachelor of Science - Business Administration

Christian Brothers University
Memphis
05.2023

High School Diploma -

Tennessee Online Public School

Skills

  • Customer Service
  • Communication
  • Computer literacy
  • Microsoft Suite
  • Learning Management Systems
  • Teamwork
  • Leadership
  • Problem Solving
  • Time Management
  • Adaptability
  • Business Administration
  • Training Program Design
  • Canva

Certification

  • Reports, Dashboards, and Customer Success in Salesforce

Timeline

Training Specialist

Bite Ninja
10.2023 - 02.2024

Client Success Specialist

Bite Ninja
09.2022 - 10.2023

Intern

Junior Diabetes Research Foundation
06.2022 - 12.2022

ImagineU Summer Collegiate Internship

University of Memphis
05.2021 - 08.2021

MBA -

Christian Brothers University

Bachelor of Science - Business Administration

Christian Brothers University

High School Diploma -

Tennessee Online Public School

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Jessica Moore