Jessica Moreno
Miami,FL
Summary
Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Overview
1
1
year of professional experience
Work History
Cashier
Wendy's
08.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from customers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Streamlined checkout process for increased efficiency and reduced waiting times.
Education
High School Diploma -
John A. Ferguson Senior High School
Miami, FL06-2024
Skills
- Customer assistance
- Reliability and punctuality
- Cash register operation & Payment processing
- Staff training
- Work ethic and integrity
- Patience and empathy
- Cleaning and sanitizing
- Order taking
- Professionalism and courtesy
- Customer service excellence
- Daily reporting
- Proficient in Microsoft
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Cashier
Wendy's
08.2024 - Current
High School Diploma -
John A. Ferguson Senior High School
Similar Profiles
Hannah GreenHannah Green
Crew Member at Wendy'sCrew Member at Wendy's
Jeremy StephensJeremy Stephens
District Manager at Wendy'sDistrict Manager at Wendy's
Ben FleagleBen Fleagle
Team Trainer at Wendy'sTeam Trainer at Wendy's
Zofia BurttZofia Burtt
Team member at Wendy'sTeam member at Wendy's
Yennifer NimoYennifer Nimo
Registered Medical Assistant at Guidewell SanitasRegistered Medical Assistant at Guidewell Sanitas