JESSICA NEAL
Louisville,CO
Summary
Proactive and meticulous person with over 6 years of experience in the food industry. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation.
Overview
3
3
years of professional experience
Work History
Server
Double D's Pizzeria
03.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Dasher
Doordash
12.2022 - Current
- Improved customer satisfaction by providing timely and accurate deliveries.
- Managed multiple orders simultaneously, prioritizing tasks to ensure efficiency.
- Resolved customer issues promptly and courteously, resulting in positive feedback.
Budtender
Glacier Green Cross
06.2021 - 11.2022
- Checked guests' photo identification for validity and age requirements.
- Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
- Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged return visits.
Shift Manager
Firehouse Subs
04.2021 - 07.2021
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
Education
Flathead High School
Linderman Education Center
Skills
- Fast learner
- Exceptional customer service
- Highly Motivated
- Detail oriented
- Time management
- Problem solving
- Kitchen Organization
- Teamwork and Collaboration
- Safe Food Handling
- Strong Work Ethic
- Cash Handling
Timeline
Server
Double D's Pizzeria
03.2024 - Current
Dasher
Doordash
12.2022 - Current
Budtender
Glacier Green Cross
06.2021 - 11.2022
Shift Manager
Firehouse Subs
04.2021 - 07.2021
Flathead High School
Linderman Education Center
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