Jessica Nogacek
Punxsutawney,PA
Summary
Dedicated administrative assistant with expertise in streamlining office procedures and enhancing customer interactions. Ability to manage records, optimize workflows, and maintain organization, contributing to overall operational efficiency.
Overview
18
18
years of professional experience
Work History
Administrative Assistant
Thermal Gard Building Products, Inc.
Punxsutawney, Pennsylvania
01.2022 - Current
- Work directly with customers and distributors daily taking work orders and payments.
- Support office communications and correspondence to keep daily operations running smoothly.
- Help streamline office procedures to improve workflow efficiency and organization.
- Organize filing systems for efficient document retrieval and records management.
- Work efficiently to meet schedule deadlines for shipments.
City Carrier Assistant
United States Postal Service, USPS
Reynoldsville, Pennsylvania
11.2021 - 01.2022
- Delivered and collected mail on foot or by vehicle in diverse road and weather conditions to maintain service reliability.
- Delivered mail and packages to residential and commercial addresses efficiently.
- Collected outgoing mail from designated locations to ensure timely dispatch.
- Sorted and organized mail according to routes and delivery schedules for efficient distribution.
- Operated postal vehicles safely while adhering to traffic regulations and safety protocols.
Dog Groomer
Owner/Operator of Nogacek's Bark N Boutique
Punxsutawney, Pennsylvania
10.2008 - 11.2021
- Groomed dogs
- Coordinated grooming appointments and managed scheduling to optimize service delivery.
- Instructed pet owners on effective grooming techniques and essential pet care practices to enhance their pets' well-being.
- Maintained cleanliness and organization of grooming tools and workstations.
- Handled cash transactions accurately when accepting payment from customers.
- Kept detailed records of services performed for each animal client.
- Coordinated grooming appointments for clients in an organized manner.
- Resolved customer complaints and concerns promptly and professionally to ensure satisfaction.
Education
Certified Master Groomer - Dog Grooming / Dog Anatomy
Pennsylvania Academy of Pet Grooming
Indiana, PA10-2008
Skills
- Office administration
- Document management
- Workflow optimization
- Customer service
- Time management
- Records management
- Problem solving
- Attention to detail
- Team collaboration
- Conflict resolution
- Task prioritization
- Records administration
- Deadline oriented
- Scheduling
- Microsoft Excel
- QuickBooks
- Data entry
- Clerical support
Affiliations
- Volunteer, Board Member, for Snacks To Grow On. Snacks To Grow On, is a 501(c)3 organization that feeds underprivileged children during the school year, by sending home extra food weekly.
Timeline
Administrative Assistant
Thermal Gard Building Products, Inc.
01.2022 - Current
City Carrier Assistant
United States Postal Service, USPS
11.2021 - 01.2022
Dog Groomer
Owner/Operator of Nogacek's Bark N Boutique
10.2008 - 11.2021
Certified Master Groomer - Dog Grooming / Dog Anatomy
Pennsylvania Academy of Pet Grooming