Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jessica Rodriguez

Summary

Enthusiastic and eager to contribute to team success through hard work, attention to detail, and have excellent organizational skills. Flexible with exceptional communication skills and have multi-tasking ability. Talented Sales Associate focused on maximizing business success by capitalizing on sales and service opportunities.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Server

Brookdale Central Paradise Valley
05.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Cultivated warm relationships with regular customers.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Optometric Assistant

Visionworks
10.2022 - 08.2023
  • Scheduled appointments, handled referrals and ordered supplies for optometric practice.
  • Took medical histories and reported current concerns from patients prior to physical exam by optometrist.
  • Administered visual acuity tests, glaucoma screening and communicated findings to doctor.
  • Explained processes and operated equipment for testing.
  • Reaching goals for Retinal Imaging per day by trying to achieve %79 and 252% Sales to Plan.
  • Reaching goals for routine eye exams per month
  • Facilitated incoming calls and triaged phone request.

Sales Associate

Bath And Body Works, Limited Brands
08.2022 - 02.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding accessories and merchandise.
  • Processed product returns and assisted customers with other selections.
  • Increased sales by offering advice on purchases and promoting additional products.


Server

Ventana Winds
06.2021 - 08.2022
  • Cultivated warm relationships with regular customers.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Kept track of event finances, initial deposits, due payments and final balances.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.

Education

High School Diploma -

Primavera High School
Phoenix, AZ
06-2022

Skills

  • Guest relations management
  • Stocking and replenishing
  • Sales Expertise
  • Customer Service
  • Store Opening and Closing
  • Order Processing
  • Cash Register Operations
  • Exam Prep
  • Clinical Documentation
  • Lens Prescription
  • Patient Interviews
  • Patient Flow
  • Treatment Room Preparation
  • HIPPA adherence
  • Ability to multitask
  • Professional Appearance
  • Guest Engagement

Certification

  • Certified- Food Handlers
  • Fingerprint Clearance Card
  • CPR

Timeline

Server

Brookdale Central Paradise Valley
05.2024 - Current

Optometric Assistant

Visionworks
10.2022 - 08.2023

Sales Associate

Bath And Body Works, Limited Brands
08.2022 - 02.2023

Server

Ventana Winds
06.2021 - 08.2022

High School Diploma -

Primavera High School

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Jessica Rodriguez