Jessica Ruiz
Reading,PA
Summary
Dynamic crew member skilled in customer service, teamwork, and multitasking. Known for efficiently managing peak service demands while maintaining a clean and welcoming environment.
Positive, adaptable, and reliable with strong commitment to teamwork and customer service. Understands importance of maintaining clean and organized environment, coupled with skills in handling transactions and providing excellent customer experiences. Aiming to contribute to positive team atmosphere and ensure customer satisfaction.
Overview
2
2
years of professional experience
Work History
Crew Member
McDonald's
2730 Perkionman Ave, Reading, PA
10.2025 - 01.2026
- Delivered exceptional customer service in fast-paced environment.
- Operated kitchen equipment, ensuring adherence to safety protocols.
- Prepared food items accurately following standardized recipes and procedures.
- Maintained cleanliness of workstations and dining areas to promote hygiene.
- Collaborated with team members to meet peak service demands efficiently.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Operated cash register to ring up final bill and process various forms of payment.
Night Shift Crew Member/Store Closer
Grocery Outlet Bargain Market
3260 N 5th Street 1960, Reading, PA
05.2024 - 08.2024
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Operated cash register efficiently, processing transactions accurately and quickly.
- Maintained store cleanliness and organization, ensuring a welcoming environment for shoppers.
- Stocked shelves and replenished inventory, optimizing product placement for visibility.
- Monitored product expiration dates, reducing waste through timely removal of outdated items.
Education
High School Diploma -
Reading Senior High Shcool
Reading, PA05-2026
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Cash handling
- Customer engagement
- Taking orders
- Flexible schedule
- Safety awareness
- Drive-thru operations
- Heavy lifting
- Store opening and closing
- Resilience and persistence
- Creativity and innovation
- Inventory restocking
- Supplies monitoring and restocking
- Point of sale operation
- Willingness to learn
- Tool and equipment use
- Adaptability and flexibility
Timeline
Crew Member
McDonald's
10.2025 - 01.2026
Night Shift Crew Member/Store Closer
Grocery Outlet Bargain Market
05.2024 - 08.2024
High School Diploma -
Reading Senior High Shcool