Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jessica Waller

San Jose

Summary

Projects

- Recognizing a training gap, formed & led a 9-member team spanning 4 MAJCOMs to produce 5 postal training videos that serve as the primary training source to 2.3K total force airmen yearly.


- Cultivating partnerships with host base & the 129th RW, executed personnel actions across 3 locations and saved $80K in government resources

Overview

12
12
years of professional experience
1
1
Certification

Work History

Human Resources Specialist

USAF
03.2013 - 01.2025
  • Maintained personnel records and statistical data to establish accuracy and compliance with Department of the Air Force regulations.
  • Conducted routine HR audits to ensure data accuracy in personnel files, payroll records, and leave accountability.
  • Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
  • Promoted culture of continuous improvement, encouraging staff to share innovative ideas for organizational growth.
  • Implemented employee recognition programs, fostering a positive work environment and increased retention rates.
  • Assisted employees in resolving conflicts through mediation services, leading to improved working relationships among team members.
  • Led diversity and inclusion initiatives, creating more inclusive workplace.

Education

Associate of Arts - Human Resource

Community College of The Air Force
Montgomery, AL
01-2017

Skills

  • Customer relations
  • Training and mentoring
  • Employee relations
  • Training development
  • Employee onboarding
  • Project planning

Certification

  • Emotional Intelligence Practitioner Certificate – Six Seconds EQ Network.
  • Certified Professional in Learning and Performance (CPLP) - Association for Talent Development.

Timeline

Human Resources Specialist

USAF
03.2013 - 01.2025

Associate of Arts - Human Resource

Community College of The Air Force

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Jessica Waller