Jessica Webb
Scottsville,KY
Summary
Proven New Home Sales Consultant with a track record of initiating and growing the Louisville office for Hallmark Homes from scratch. Excelled in customer relationship management and multitasking, achieving top salesperson status at Taylor Homes. Demonstrated exceptional problem-solving and customer service skills, ensuring seamless transactions and fostering long-term buyer relationships.
Overview
7
7
years of professional experience
Work History
New Home Sales Consultant
Hallmark Homes
Seymour, IN
08.2014 - 09.2015
- I was contacted by this company to join there company by opening up a Louisville office that I would solely run.
- Searched and found the office location where I started from the ground up.
- Responsible for building the client base in a brand new city.
- I contacted and networked to grow the customer list.
- Sent out monthly emails, phone calls, mailers and promotions
- Conducted regular follow-ups with prospective buyers, maintaining interest levels and fostering long-term relationships.
- Managed client expectations throughout the home buying process, ensuring smooth transactions and positive experiences.
- Utilized CRM software to track buyer information and preferences, tailoring communication efforts for maximum effectiveness.
- Handled objections from potential buyers effectively addressing concerns related to pricing location or design features enhancing chances of a successful sale.
- Provided guidance to buyers throughout the decision-making process empowering them to make informed choices about their new homes.
New Home Sales Consultant
Taylor Homes
Louisville KY
07.2008 - 04.2013
- Started as a receptionist/sales associate assistant. And did all computer work including promotions, mailers, emails, excel spreadsheets. I also helped with contract writing.
- I was then promoted to New Home Sales consultant. Where I worked my way up to top sales person in the entire company, spanning multiple states.
- Worked closely with internal team members such as mortgage officers, title agents, construction project managers for seamless transaction coordination.
- Conducted regular follow-ups with prospective buyers, maintaining interest levels and fostering long-term relationships.
- Managed client expectations throughout the home buying process, ensuring smooth transactions and positive experiences.
- Developed strong relationships with potential buyers through excellent communication and customer service skills.
Education
Henry County High School
New Castle, KYSkills
- Multitasking capacity
- Customer Service
- Goal-oriented mindset
- Customer Relationship Management
- Paperwork Processing
- Appointment Coordination
- Technological proficiency
- Contract Preparation
Timeline
New Home Sales Consultant
Hallmark Homes
08.2014 - 09.2015
New Home Sales Consultant
Taylor Homes
07.2008 - 04.2013
Henry County High School