Jessica Wiles

• Coordinated patient scheduling across multiple departments.
• Utilized electronic health record systems to manage appointment details and enhance patient communication.
• Assisted in resolving scheduling conflicts by collaborating with clinical staff and patients.
• Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
• Balanced provider schedules according to their preferences while also considering factors such as room availability, equipment needs, or optimal utilization of resources.
• Handled cancellations or rescheduling requests promptly while minimizing disruptions to overall appointment schedules across various departments.

• Escorted patients to exam rooms, interviewed patients, measured vital signs, including weight, blood pressure, pulse,
  temperature, and documented all information on patient

● Obtain past medical history, medications and allergies
● Coordinating drug refills and obtaining prior authorizations on medications
● Kept exam rooms stocked with adequate medical supplies
● Performed urinalysis for pregnancy testing and urine dips
● Administered injections and performed in house laboratory tests
● Answered office phones and scheduled appointments

• Supported physicians during examinations by preparing instruments and maintaining a sterile environment.
• Educated patients on treatment plans and provided instructions for follow-up care effectively.
• Ensured all related reports, labs and information were filed and available
• Faxed prescriptions to various pharmacies and durable medical equipment offices
• Answered office phones and scheduled appointments
• Assisted with minor office procedures under supervision of physician or physician assistant
• Assisted with insurance, coding and billing paperwork
• Maintained all logs and required checks (i.e. refrigerator temperatures, emergency medications, expired medications, oxygen, cold sterilization fluid change, etc.)
• Escorted patients to exam rooms, interviewed patients, measured vital signs, including weight, blood pressure, pulse, temperature, and documented all information in patient