Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessicka Richardson

Fort Valley,GA

Summary

Dynamic and dedicated professional with extensive experience in customer service and food preparation at McDonald's. Proven ability to enhance customer satisfaction through efficient service and teamwork. Skilled in cash handling and point of sale operations, consistently maintaining a clean and organized environment to boost productivity.

Overview

8
8
years of professional experience

Work History

Crew Member

McDonald's
08.2024 - Current
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.

Fairgrounds

Spherion Staffing
10.2022 - 10.2022
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Production Worker

Perdue Farms, Inc.
01.2021 - 10.2021
  • Followed safety procedures and guidelines to maintain safe working environments.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
  • Resolved issues quickly to maintain productivity goals.
  • work on the poultry food processing line, maintaining a clean and safe environment while adhering to safety protocols, including tasks like live hang, debone, cut or sanitation.

Production Worker

Graphic Packaging
01.2020 - 11.2020

, focuses on supporting gluer uptime, training case erector personnel performing make readies and executing SAP work orders.

  • Followed safety procedures and guidelines to maintain safe working environments.
  • Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
  • Used equipment properly to avoid workplace hazards or injuries.

Retail Sales Associate

Sun Beauty Supply
05.2020 - 07.2020
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

Cashier

Wendy's Restaurant
03.2019 - 08.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Pizza Maker

Pizza Hut
01.2017 - 07.2017
  • Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
  • Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
  • Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
  • Prepared raw materials for cooking by cutting vegetables and preparing dough.

Education

High School Diploma -

Peach County High School
Fort Valley, GA
05-2015

Skills

  • Customer service
  • Food preparation
  • Cash handling
  • Point of sale operation
  • Team collaboration

Timeline

Crew Member

McDonald's
08.2024 - Current

Fairgrounds

Spherion Staffing
10.2022 - 10.2022

Production Worker

Perdue Farms, Inc.
01.2021 - 10.2021

Retail Sales Associate

Sun Beauty Supply
05.2020 - 07.2020

Production Worker

Graphic Packaging
01.2020 - 11.2020

Cashier

Wendy's Restaurant
03.2019 - 08.2019

Pizza Maker

Pizza Hut
01.2017 - 07.2017

High School Diploma -

Peach County High School
Jessicka Richardson