Jessie Robinson
Fort Myers,FL
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Consistently recognized for sales performance and excellence in customer service.
Overview
12
12
years of professional experience
Work History
Account Manager
Fuse Specialty Appliances & Plumbing
Fort Myers, FL
12.2025 - Current
- Developed and maintained strong client relationships to ensure customer satisfaction and retention.
- Managed project timelines and deliverables, leading cross-functional teams to meet client expectations.
- Analyzed client needs and proposed tailored solutions to enhance service offerings and increase revenue.
- Coordinated account activities, ensuring seamless communication between clients and internal teams.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Established long-term customer relationships to enhance client loyalty and satisfaction.
Sales Advisor
Mercedes Benz of Naples
Naples FL
02.2024 - 12.2025
- Delivered exceptional customer service, enhancing client satisfaction and loyalty.
- Educated clients on vehicle features and financing options, ensuring informed purchase decisions.
- Developed comprehensive product knowledge, enabling effective communication of technical specifications.
- Collaborated with team members to streamline sales processes, improving overall efficiency.
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Increased sales by establishing rapport with customers and identifying their needs.
- Listened to customer details and offered matching solutions to meet wide range of requirements.
Client Advisor
Germain BMW
Naples, FL
02.2022 - 01.2024
- Negotiated purchase prices and explained sales, warranty and optional products.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Drove team revenue totals by bringing in top sales numbers.
- Met customers on lot and in showroom to discuss available vehicles and options.
- Answered telephone and email inquiries from potential customers.
- Responded to customer enquiries via telephone and email.
- Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
- Demonstrated automobiles by explaining characteristics, capabilities and features, taking test drives and explaining warranties and services.
Sales Associate
Scanlon Lexus Of Ft Myers
12.2018 - 01.2022
- Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Demonstrated automobiles by explaining characteristics, capabilities and features, taking test drives and explaining warranties and services.
- Established and devised strategy to meet personal goals consistent with dealership standards of productivity.
- Negotiated purchase prices and explained sales, warranty and optional products.
- Drove team revenue totals by bringing in top sales numbers.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
Sales Associate
Germain Toyota Of Naples
02.2018 - 12.2018
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price and options while fielding inquiries from various marketing websites.
- Responded to customer enquiries via telephone and email.
- Answered telephone and email inquiries from potential customers.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Negotiated purchase prices and explained sales, warranty and optional products.
Sales Associate
Arlington Toyota
07.2014 - 02.2018
- Engaged with customers to effectively build rapport and lasting relationships.
- Met customers on lot and in showroom to discuss available vehicles and options.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price and options while fielding inquiries from various marketing websites.
- Answered telephone and email inquiries from potential customers.
- Drove team revenue totals by bringing in top sales numbers.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
Education
Computer Programming
Asheville Buncombe Technical Community College
Asheville, NCSkills
- Sales
- Exceptional Customer Service
- Relationship building
- Professional demeanor
- Upselling
- Problem-solving skills
- Multi-tasking strength
- Client Service
- Excellent people skills
- Sales expertise
- Adapt to diverse groups
- Account management
- Customer service
- Teamwork and collaboration
- Client relations
- Customer satisfaction
- Customer relationships
- Goal oriented
Timeline
Account Manager
Fuse Specialty Appliances & Plumbing
12.2025 - Current
Sales Advisor
Mercedes Benz of Naples
02.2024 - 12.2025
Client Advisor
Germain BMW
02.2022 - 01.2024
Sales Associate
Scanlon Lexus Of Ft Myers
12.2018 - 01.2022
Sales Associate
Germain Toyota Of Naples
02.2018 - 12.2018
Sales Associate
Arlington Toyota
07.2014 - 02.2018
Computer Programming
Asheville Buncombe Technical Community College