Jesus Aguillen
Floresville,TX
Summary
Customer-focused Cashier Team Lead with driven work ethic and documented record of excellent guest service. Friendly with strong communication and interpersonal skills to maintain loyal business. Offering great problem-solving skills to quickly address customer questions and concerns.
Overview
1
1
year of professional experience
Work History
Cashier Team Lead
HEB Grocery Store
Floresville, TX
01.2023 - Current
- Assisted cashiers with resolving customer complaints and inquiries.
- Trained new cashiers on proper use of registers and store policies.
- Developed strong working relationships with team members to foster collaboration.
- Assisted customers with locating items within the store when requested.
- Processed refunds and exchanges according to company policy.
- Answered customer questions and provided store information.
- Scanned, priced and bagged customer groceries quickly to keep lines moving.
- Provided guidance to cashiers on how to accurately ring up customers' purchases.
Education
Computer And Information Sciences
Floresville High School
Floresville, TX05-2022
Skills
- POS System Operation
- POS System
- Store Opening and Closing
- Positive Attitude
- Adaptability and Dependability
- Customer Service
- Team Leadership
- Cash Handling
- Coaching and Mentoring
Timeline
Cashier Team Lead
HEB Grocery Store
01.2023 - Current
Computer And Information Sciences
Floresville High School