Jesus Fisher
Bronx,new york
Summary
Dynamic Kitchen Manager with a proven track record at Sugarfish by Sushinozawa, excelling in food safety and staff training. Enhanced customer satisfaction through efficient inventory management and reduced waste. Strong problem-solving skills fostered a collaborative team environment, ensuring compliance with health regulations and achieving rapid service during peak hours.
Experienced with overseeing kitchen operations and maintaining high standards of food safety and hygiene. Utilizes effective team leadership and organizational skills to ensure smooth daily operations. Track record of implementing efficient inventory management systems and staff training programs.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Kitchen Manager / General Manager
Sugarfish by Sushinozawa
07.2019 - Current
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
- Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.
Supervisor
Insomnia Cookies
01.2018 - 06.2019
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Kitchen Manager
Hill Country Chicken
04.2016 - 12.2017
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Checked and tested foods to verify quality and temperature.
- Achieved rapid ticket times during peak service hours by effectively managing workflow distribution across various stations.
- Enhanced customer satisfaction with attentiveness to dietary restrictions and allergen concerns in menu offerings.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
BOH Line Cook
Bubba Gump Shrimp
09.2016 - 11.2017
- Ensured consistent taste and quality by adhering to standardized recipes and carefully measuring ingredients.
- Consistently met high volume demands while maintaining impeccable quality control standards for all dishes prepared.
- Utilized strong organizational skills to manage multiple priorities simultaneously under pressure during busy shifts.
- Raised the level of presentation quality by focusing on detail-oriented plating techniques for each dish served.
- Trained new hires, fostering a positive team environment and contributing to overall staff development.
- Enhanced kitchen efficiency by streamlining food preparation processes and organizing workstations for optimal performance.
- Collaborated with fellow cooks to develop new menu items, increasing customer satisfaction and repeat business.
- Managed time effectively, prioritizing tasks to ensure prompt meal service during peak hours.
- Supported restaurant revenue growth by participating in promotional events and catering services when necessary.
Manager
McDonald's Restaurant
06.2011 - 02.2016
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Controlled costs to keep business operating within budget and increase profits.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Improved marketing to attract new customers and promote business.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Education
High School Diploma -
Grand Street Campus
Brooklyn NY06-2011
Skills
- Multitasking and organization
- Customer service
- Food safety
- Inventory management
- Food preparation
- Staff training and development
- Kitchen management
- Staff supervision
- Inventory control
- Attention to detail
- Problem-solving
- Safe food handling
- Ordering supplies
Accomplishments
- Increased team productivity by implementing key process improvements.
- Supervised team of 14 staff members.
- Achieved promotions and raises by completing training logs with accuracy and efficiency for staff members.
Certification
- Licensed Food Handlers - Date issued July 2013
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Kitchen Manager / General Manager
Sugarfish by Sushinozawa
07.2019 - Current
Supervisor
Insomnia Cookies
01.2018 - 06.2019
BOH Line Cook
Bubba Gump Shrimp
09.2016 - 11.2017
Kitchen Manager
Hill Country Chicken
04.2016 - 12.2017
Manager
McDonald's Restaurant
06.2011 - 02.2016
High School Diploma -
Grand Street Campus
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