Jesus Ochoa
Paramount,CA
Summary
I am a dedicated Crew Member with proven expertise in customer service and multitasking, honed at McDonald's Restaurant. Excelled in a fast-paced environment, demonstrating exceptional salesmanship and bilingual abilities. Achieved significant improvements in customer satisfaction through effective team collaboration and meticulous attention to detail.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Crew Member
McDonald's Restaurant
06.2024 - Current
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Became familiar with products to answer questions and make suggestions.
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Operated cash register to ring up final bill and process various forms of payment.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Accurately operated cash register to process customer payments.
- Documented customer orders and conveyed special requests to kitchen staff.
Education
Odyssey Stem Academy
3701 MICHELSON ST, LAKEWOOD, CA 9071206-2026
Liberal Studies
California State University, Long Beach
Long Beach, CA05-2024
Intro To Java-Script
Long Beach City College
Long Beach, CA05-2023
Skills
- Customer Service
- Salesmanship
- Flexible schedule
- Punctual
- Bilingual
- Team contributions
- Multitasking and organization
Certification
- Food Handler Certification - California
Languages
Spanish
Full Professional
English
Native or Bilingual
Timeline
Crew Member
McDonald's Restaurant
06.2024 - Current
- Food Handler Certification - California
Odyssey Stem Academy
Liberal Studies
California State University, Long Beach
Intro To Java-Script
Long Beach City College
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