Jesy Caballer-Negron
Orlando,FL
Summary
Dynamic Front Desk Receptionist with proven expertise at Eye Doctors Optical Outlets, excelling in customer service and insurance verification. Adept at managing high-volume appointments while maintaining meticulous office organization. Bilingual in English and Spanish, I leverage strong attention to detail to enhance patient experiences and streamline operations.
Overview
7
7
years of professional experience
Work History
Front Desk Receptionist and Optician
Eye Doctors Optical Outlets
Orlando, FL
06.2020 - 07.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Interpreting prescriptions from eye care professionals
- Technical knowledge of lenses and optical products
Front Desk Receptionist and Insurance Verification
Medical Eye Assoc
Kissimmee, FL
07.2024 - Current
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Assisted with insurance verification, ensuring accurate coverage information for each patient visit.
- Assisted patients with insurance verification, ensuring accurate billing and prompt payment processing.
- Ensured timely insurance verification for all scheduled appointments, preventing delays in treatment plans.
Front Desk Receptionist
PM Pediatrics
Kissimmee, FL
09.2018 - 09.2019
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Completed data entry and filing to keep records updated for easy retrieval.
Education
Bachelor Of Nursing - Nursing
Seminole State College of Florida
Sanford, FLGED -
Poinciana High School
Kissimmee, FL05.2021
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Data entry
- Scheduling
- Office organization
- Filing
- Proficient in software
- Multitasking and organization
- Fluent in English and Spanish
- Microsoft office
- HIPAA compliance
- Insurance verification
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Croatian
Elementary
Timeline
Front Desk Receptionist and Insurance Verification
Medical Eye Assoc
07.2024 - Current
Front Desk Receptionist and Optician
Eye Doctors Optical Outlets
06.2020 - 07.2024
Front Desk Receptionist
PM Pediatrics
09.2018 - 09.2019
Bachelor Of Nursing - Nursing
Seminole State College of Florida
GED -
Poinciana High School