Summary
Overview
Work History
Education
Skills
Timeline
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Jetlee Thammavongsa

West Liberty,IA

Summary

Proven team player with a track record of enhancing customer satisfaction at Casey's Gas Station, adept in cash handling and maintaining cleanliness. Leveraged customer service excellence and attention to detail to improve store safety and efficiency. Skilled in inventory restocking and POS transactions, consistently adhered to health and safety guidelines.

Overview

Work History

Crew Member

Casey's Gas Station
09.2020 - 02.2021
  • Restocked shelves with merchandise throughout shift.
  • Placed orders into POS systems and handled cash and credit transactions.
  • Accepted payment from customers and made change as necessary.
  • Performed cleaning duties such as sweeping, mopped and washing dishes, to keep equipment, and facilities sanitary.
  • Followed all safety and security procedures to reduce risks.
  • Greeted customers in a friendly and professional manner, ensuring customer satisfaction.
  • Followed health department regulations for handling food products properly.
  • Requested and recorded customer orders, and computed bills using cash registers, multi counting machines, or pencil, and paper.
  • Handled customer complaints in a professional and courteous manner.
  • Adhered to company policies and procedures while completing daily tasks.
  • Cleaned and sanitized store restroom areas and stalls.
  • Identified and properly disposed of spoiled and expired food items to promote food safety and prevent cross-contamination.
  • Performed cashier duties such as accepting payments, issuing change, and counting money back to customers.
  • Provided customer feedback to management.
  • Monitored store security cameras regularly during shifts.
  • Processed payments accurately and efficiently using the point-of-sale system.

Education

High School Diploma -

West Liberty High School
West Liberty, IA
05.2021

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Cash Handling
  • Cleaning
  • Flexible Schedule
  • Integrity and Honesty
  • Heavy Lifting
  • Safety
  • Inventory Restocking
  • Point-of-sale transactions
  • Cleaning and organization
  • Team Player
  • Attention to Detail

Timeline

Crew Member

Casey's Gas Station
09.2020 - 02.2021

High School Diploma -

West Liberty High School
Jetlee Thammavongsa