Jett Parnell

• Sold various products by explaining unique features and educating customers on proper application or usage.
• Processed transactions using a point-of-sale system.
• Analyzed sales data to identify trends and adjust sales strategies accordingly.
• Engaged customers in friendly, professional dialogue to determine needs.
• Assisted in visual merchandising, creating appealing displays that capture customer interest.
• Assisted customers with product selection, sizing and styling.
• Demonstrated product features and benefits for customers' needs.
• Watched for and recognized security risks and thefts to prevent or handle situations.
• Organized store by returning merchandise to proper areas and restocked displays.
• Maintained records related to sales for store management.
• Conducted product demonstrations to highlight features and benefits.
• Collected payments and provided accurate change.
• Trained new team members in cash register operation, stock procedures, and customer services.
• Received and displayed product shipments on store retail shelves upon delivery.
• Answered incoming telephone calls to provide store, products and services information.
• Answered customer inquiries regarding product features, pricing, and availability.
• Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.

I worked in a fast-paced environment, having to focus on multiple things at once, with multiple customers at once. I have worked with food and in a grocery store setting before, and I value the experience gained from that employment. I have provided many services to customers and the store, such as the following below.

• Directed customers to product locations throughout store to help find requested items.
• Stocked shelves with merchandise according to company guidelines.
• Ensured safety by monitoring the parking lot for any suspicious activity.
• Promptly responded to customer requests or complaints in an appropriate manner.
• Verified that prices on shelf tags matched those listed on computer system.
• Assisted customers with price checks, lifting heavy items and addressing other inquiries.
• Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
• Oversaw collection shopping carts from parking lot to maintain clean, organized area.
• Greeted customers in a friendly and professional manner.
• Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.