Jever VelazquezT
Tustin,CA
Summary
Motivated individual with strong problem-solving and teamwork strengths. Brings reliability and a proactive attitude to new challenges. Eager to contribute to team goals and support overall workplace success.
Overview
3
3
years of professional experience
Work History
Crew Member
Mcdonalds
Santa Ana, CA
09.2024 - Current
- Provided excellent customer service, ensuring positive dining experiences for all guests.
- Operated kitchen equipment efficiently, maintaining cleanliness and food safety standards.
- Assisted in training new crew members on operational procedures and customer service excellence.
- Communicated with team members to prepare orders quickly and accurately during peak hours.
- Assisted in increasing sales through upselling menu items and promoting limited-time offers to guests.
- Demonstrated versatility by cross-training in multiple stations, allowing for increased flexibility during busy periods.
- Showcased excellent problem-solving skills when faced with unexpected challenges, working to find effective solutions and maintain customer satisfaction.
- Demonstrated strong multitasking abilities by balancing order-taking duties while addressing customer inquiries or concerns simultaneously.
- Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
- Utilized strong communication abilities to relay order details clearly between front-of-house staff and kitchen team members.
- Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
Warehouse Worker
Premier Point Staffing Agency
Irvine
05.2023 - 07.2023
- Operated forklifts and pallet jacks to transport materials efficiently within warehouse premises.
- Collaborated with team members to streamline processes and improve workflow efficiency.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Assisted in loading and unloading shipments, maintaining organization and safety standards.
- Packaged products for shipment, following company guidelines for quality control.
Education
High School Diploma -
Tustin HIgh School
Tustin, CASkills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Cash handling
- Customer engagement
- Assertiveness
- Interactive communication skills
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Crew Member
Mcdonalds
09.2024 - Current
Warehouse Worker
Premier Point Staffing Agency
05.2023 - 07.2023
High School Diploma -
Tustin HIgh School