Jevon Newton
Professional Facility Services
Washington,DC
7
years of professional experience
Customer-focused professional with expertise in conflict resolution and communication. Delivers effective solutions that enhance customer satisfaction and loyalty. Collaborates well within teams and adapts to changing needs, consistently achieving organizational goals through efficient service.
Work History
Driver
2 Months- Followed all relevant traffic laws and safety regulations.
- Supervised daily operations to ensure team adherence to safety protocols and quality standards.
- Collaborated with team members to streamline collection processes.
- Implemented best practices for waste segregation and recycling initiatives.
- Operated waste collection vehicles safely and efficiently.
Field Sales Technician
7 Months- Provided technical support and training to clients on product functionality.
- Diagnosed and resolved equipment issues, ensuring minimal downtime.
- Installed and configured captioning systems for diverse client needs.
- Assisted senior customers with hearing impairments and disabilities by providing accessible and patient-centered communication support.
- Negotiated favorable contracts that aligned with both company goals and client needs, achieving win-win outcomes.
Therapy Assistant
10 Months- Deliver Treatment programs for patients
- Provided personalized educational, behavioral, and emotional support to students, enhancing their overall well-being.
- Assessed patient conditions, monitored behaviors, and update supervising physicians with observations and concerns
- Tracked incoming patient information, intervention plans, and patient responses to treatment
- Assessed patient conditions, monitored behaviors, and updated supervising physicians with observations and concerns
- Follow all laws and protocols to ensure a safe and hygienic work atmosphere.
- Built strong and trusting rapport with clients and loved ones.
- Developed strong and trusting rapport with clients and their families, fostering a supportive environment for therapy.
- Attended professional training sessions to enhance skills. to refresh basic professional skills
Concierge
11 Months- Greet guests and confirm reservations.
- Provide excellent customer service and attention to detail.
- Delivered exceptional customer service and meticulous attention to detail to exceed guest expectations.
- Cultivated positive ongoing relationships with guests to foster loyalty and repeat business.
- Multitask and prioritize as necessary to meet customer needs.
- Multitasked and prioritized tasks to meet customer needs.
- Represent the company with integrity and dedication.
- Resolved guest/customer complaints to ensure satisfaction and enhance experience.
- Recorded messages for staff to ensure timely communication.
- Coordinated mail, luggage, and delivery services for guests.
- Executed basic administrative tasks, including answering phones and filing documents.
Team Member
5 Months- Greeting customers warmly and taking orders accurately
- Prepared food items according to recipes and standards.
- Cleaned equipment and facility daily to ensure a safe and hygienic environment
- Preparing pizza dough, sauces, and various toppings, such as tomatoes, peppers, mushrooms, onions, and meats
- Monitoring the temperature of the pizza ovens as well as cooking times
- Monitored inventory and placed orders for additional supplies.
- Washed and sanitized dishes using commercial dishwashing equipment.
- Cleaned and organized work areas to maintain a safe and efficient workspace.
- Greeted customers warmly and accurately took orders to enhance customer experience
Education
High School
High School
Skills
Customer Service
Issue resolution
Strong communication skills
Listening skills
Time management
Outstanding interpersonal skills
Quick learner
Route Optimization coordination
Operational Oversight
Active listening
Behavior management
Fundraising
Timeline
Driver
Professional Facility Services
06.2026 - CurrentRead More
Field Sales Technician
Clear Captions Inc.
11.2025 - 06.2026Read More
Therapy Assistant
QSAC Family Services, Inc.
10.2022 - 08.2023Read More
Concierge
NVT
10.2021 - 09.2022Read More
Team Member
&Pizza
10.2019 - 03.2020Read More
Friendship Collegiate Academy
High School
Read More
Eastern Senior High School
High School
Read More