Summary
Overview
Work History
Education
Skills
Timeline
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Jewel Hornbeek

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

1
1
year of professional experience

Work History

Hostess

Los Reyes Bar & Grill
02.2021 - 07.2022
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Used cash registers and credit card machines to cash out customers.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
  • Completed daily side work and opening and closing duties without fail.

Education

Bachelor of Science - Nursing

Westminster University
Salt Lake City, UT
04.2026

Skills

  • Complaint Handling
  • Server Support
  • Dining Room Management
  • Cleaning and Sanitation
  • Guest Relations
  • Customer Service

Timeline

Hostess

Los Reyes Bar & Grill
02.2021 - 07.2022

Bachelor of Science - Nursing

Westminster University

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Jewel Hornbeek