Jewel Hornbeek
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Hostess
Los Reyes Bar & Grill
02.2021 - 07.2022
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Used cash registers and credit card machines to cash out customers.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Completed daily side work and opening and closing duties without fail.
Education
Bachelor of Science - Nursing
Westminster University
Salt Lake City, UT04.2026
Skills
- Complaint Handling
- Server Support
- Dining Room Management
- Cleaning and Sanitation
- Guest Relations
- Customer Service
Timeline
Hostess
Los Reyes Bar & Grill
02.2021 - 07.2022
Bachelor of Science - Nursing
Westminster University
Similar Profiles
Alyssa Rose NavarroAlyssa Rose Navarro
Server at Los Reyes Bar & GrillServer at Los Reyes Bar & Grill
Alexa HernandezAlexa Hernandez
Waitress Trainer at Reyes Mexican Grill And BarWaitress Trainer at Reyes Mexican Grill And Bar
Kevin KellerKevin Keller
Bartender at Los Cabos Bar And GrillBartender at Los Cabos Bar And Grill