Jewel Jackson
Edmond,Ok
Summary
Reliable and upbeat [Job Title] successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
9
9
years of professional experience
Work History
Sales Associate
STANTON OPITICAL
04.2022 - 12.2022
- Translated RX prescriptions from the Doctor
- Assisted customers to pick best fitting frames
- Fulfilled measurements for lens cuts
- Cut the lenses myself, occasionally
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Owner
Phoenix Energh solutions
10.2020 - 11.2021
- Lead call center team in Mexico
- Lead a team in the central valley
- Coordinated areas in which the team canvased in
- Ran reports and overseen payroll
- Managed appointments
TEAM Lead
Coverall
01.2019 - 12.2019
- Lead call center team
- Manage reports division wide
- Facilitate regularly scheduled meeting
- Promote professional development
- Ensure team goals were met
Team lead
Alorica
11.2014 - 12.2017
- Coached team members through unsatisfactory survey responses
- Monitored and check call statuses
- Conducted leave requests
- Supervised team productivity levels
- Recommended corrective service to satisfy customers
Floor supervisor
Ross
10.2013 - 11.2014
- Supervises associates
- Manages store opening and closure
- Received, processed and secured merchandise
- Secured bank deposits and cash handling
- Processed and secure merchandise
Education
Bachelors of Arts - Sports Management
Bacone Christian University
Muskogee, OK06.2011
Skills
- Merchandise Receiving and Handling
- Product Knowledge
- Building rapport
- Reliable and punctual
- Strategic Planning
- Engaging with Diverse Customers
- Order Management
- Team Supervision
- Sales Development
- Safety and Cleanliness Standards
- Brand Promotion
- Staff Support
- Sales and Promotions
- Excellent people skills
- Upselling
Timeline
Sales Associate
STANTON OPITICAL
04.2022 - 12.2022
Owner
Phoenix Energh solutions
10.2020 - 11.2021
TEAM Lead
Coverall
01.2019 - 12.2019
Team lead
Alorica
11.2014 - 12.2017
Floor supervisor
Ross
10.2013 - 11.2014
Bachelors of Arts - Sports Management
Bacone Christian University