Jhamel Lankford
Tatum
Summary
Dynamic and results-driven professional with experience at McDonald’s, excelling in customer service and teamwork. Proven ability to multitask and maintain high standards of quality and efficiency. Recognized for fostering positive relationships and enhancing operational accuracy, contributing to a superior customer experience in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Crew Member
McDonald’s
11.2024 - 08.2025
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Assistant Manager
Charles Philly Cheese Steaks
03.2022 - 08.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Cart Attendant
Community Centre
01.2020 - 04.2021
- Cleared parking lot of litter and foreign debris.
- Collected and returned all hand baskets and shopping carts to proper place for new customer use.
- Showcased strong work ethic by completing assigned tasks efficiently and reliably, even during inclement weather conditions.
- Periodically disinfected carts preventing spread of disease.
Education
Nursing
Kilgore College
Kilgore, TXSkills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
Languages
Spanish
Limited Working
Timeline
Crew Member
McDonald’s
11.2024 - 08.2025
Assistant Manager
Charles Philly Cheese Steaks
03.2022 - 08.2023
Cart Attendant
Community Centre
01.2020 - 04.2021
Nursing
Kilgore College
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