Jhoonyka Bellande
Miami
Summary
Reliable sales professional with strong communication and problem-solving skills. Achieved consistent monthly sales through effective client engagement and upselling, while fostering positive customer experiences that drive loyalty and repeat business.
Overview
3
3
years of professional experience
Work History
Sales Associate
JD Sports | Finish Line
Miami
08.2024 - Current
- Achieved consistent monthly sales average through effective client engagement
- Established personal connections with customers, exceeding customer service expectations
- Built rapport with clients by providing quality customer service and problem solving
- Coordinated with customer support to resolve customer inquiries not addressed in online FAQs
Cashier/Food Prep
Chipotle Mexican Grill
Miami
09.2023 - 07.2024
- Delivered customer service while training new team members monthly to ensure smooth onboarding.
- Maintained clean and safe work environment, reducing management complaints and enhancing crew satisfaction.
- Executed company policies and safety standards to ensure cleanliness and safety of office and equipment.
Education
High School -
North Miami Beach Senior High School
Miami, FL05-2025
Associate of Arts - Nursing
Tallahassee Community College
Tallahassee, FL06-2027
Skills
- Retail Sales
- Customer service
- Product knowledge
- Point of Sale
- Retail operations
- Inventory management
- Time management
- Client engagement
- Guest services
- Problem Resolution
- Problem solving
- Computer literacy
- Leadership
- Team development
- Bilingual
- Communication skills
- Public Speaking Skills
Languages
- Haitian; Haitian Creole
- English
- Haitian; Haitian Creole
Summary - Professional Summary
Reliable offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in areas and flexible with changing business needs.
Timeline
Sales Associate
JD Sports | Finish Line
08.2024 - Current
Cashier/Food Prep
Chipotle Mexican Grill
09.2023 - 07.2024
High School -
North Miami Beach Senior High School
Associate of Arts - Nursing
Tallahassee Community College