Jhyesha Jackson
Lubbock,TX
Summary
Dynamic and results-oriented professional with proven multitasking and organizational skills honed in fast-paced environments at Firehouse Subs and Wendy's Restaurant. Excelled in customer service and team collaboration, significantly enhancing customer satisfaction. Adept at cash handling and maintaining cleanliness, demonstrating a keen attention to detail and a strong ability to learn quickly.
Overview
7
7
years of professional experience
Work History
Crew Member
Firehouse Subs
01.2025 - 02.2025
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Prep Cook/ Server
Morrison Compass Group
06.2023 - 11.2024
- Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Reduced food waste by properly storing ingredients and monitoring expiration dates.
Crew Member/Restaurant Shift Manager
Wendys Restaurant
09.2017 - 07.2023
- Worked front counter, drive-thru and other areas.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Education
High School Diploma -
Innovation Central
Grand Rapids, MI05-2020
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Cash handling
- Clear communication
- Cleaning
- Attention to detail
- Customer engagement
- Fast Learner
Timeline
Crew Member
Firehouse Subs
01.2025 - 02.2025
Prep Cook/ Server
Morrison Compass Group
06.2023 - 11.2024
Crew Member/Restaurant Shift Manager
Wendys Restaurant
09.2017 - 07.2023
High School Diploma -
Innovation Central
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