JIGISHA PATEL
JERSEY CITY,NJ
Summary
Professional with strong background in customer service and food preparation, equipped to excel in team-oriented environments. Skilled in maintaining high standards of cleanliness, efficiency, and safety while adapting to changing operational needs. Known for reliability, effective communication, and focus on delivering quality results.
Overview
8
8
years of professional experience
Work History
Crew Member
Dunkin' Donuts
Newark, NJ
05.2018 - Current
- Delivered exceptional customer service in fast-paced environment, ensuring customer satisfaction and loyalty.
- Operated point-of-sale systems efficiently, managing cash transactions and balancing registers accurately.
- Prepared high-quality beverages and food items according to standard recipes, maintaining consistency in taste and presentation.
- Trained new crew members on operational procedures, promoting team efficiency and adherence to safety standards.
- Streamlined inventory management processes, reducing waste and ensuring stock availability for peak hours.
- Maintained cleanliness and organization of workstations, contributing to a safe and hygienic environment for staff and customers.
- Assisted in implementing promotional campaigns, effectively increasing product visibility and sales during peak seasons.
- Worked front counter, drive-thru and other areas.
- Collaborated with team members to optimize workflow during busy shifts, enhancing overall operational efficiency.
Education
Bachelor of Science -
DDIC
INDIA05-2015
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Clear communication
- Cash handling
- Attention to detail
- Self-discipline
- Interactive communication skills
- Safe food handling
- Heavy lifting
- Inventory restocking
Languages
Hindi
Native or Bilingual
English
Professional Working
Timeline
Crew Member
Dunkin' Donuts
05.2018 - Current
Bachelor of Science -
DDIC