Jilian Munguia
Licensed Cosmetologist
Jupiter,FL
Summary
I am a creative hairstylist bringing a personable and engaging personality with passion for building client relationships through flexible approach and consistent results. I'm observant and skilled at managing customer needs, assessing styles and recommending optimal choices. I am a technically skilled hair and makeup stylist, recommending products and looks based on physical characteristics and customer requests. Ambitious, career-focused job seeker, I am anxious and driven to obtain an entry-level stylist position to help launch my career while achieving company goals.
Overview
2
2
years of professional experience
1
1
year of post-secondary education
Work History
Front Desk Associate
Planet Fitness
Jupiter, FL
04.2021 - Current
- Promoted total wellbeing by encouraging guests to improve nutrition, weight control and lifestyle.
- Minimized injury risks by advising clients about form and proper clothing.
- Maintained cleanliness of group fitness room, mirrors, floor and fitness equipment.
- Increased membership enrollment by using innovative sales and promotional techniques.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Used internal software to process reservations, check-ins and check-outs.
Front Desk Associate
Allure Tanning
Jupiter, Florida
06.2021 - 10.2021
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Contacted housekeeping staff and maintenance department immediately to resolve guest room issues.
- Collaborated with team members to handle guest requirements from check-in through check-out.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained cleanliness and organization of front desk area.
- Collected room deposits, fees and payments.
Hair Apprentice
Maryluz Hair Salon
Jupiter, FL
12.2020 - 04.2021
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Designed individualized plans to assist customers in healing damaged or dry hair.
- Processed payments, entering sales in register for prompt customer service.
- Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
- Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
- Organized sales area and work station to showcase products and boost sales.
- Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
- Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Handled payment transactions using [Software] to maintain accuracy and payment processes.
- Worked with men, women and children to complete [Service] on daily basis.
Salon Assistant
Sam Johns Aveda Salon
Palm Beach Garden, FL
11.2018 - 07.2019
- Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
- Prepared clients for hair cuts and styles with soothing shampoo work.
- Helped prepare clients for hair service.
- Prepared and mixed color formulas for clients' hair.
- Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Massaged clients' scalp during shampoos.
- Freed up stylists to focus on customers by personally handling basic tasks such as restocking supplies.
- Assisted hair stylists with colorwork by applying base colors and toners.
Education
Cosmetology
Empire Beauty School
Florida 07.2019 - 02.2020
High School Diploma -
Palm Beach Gardens High School
Palm Beach Gardens, FL 08.2017 - 05.2018
Skills
Credit card handling
Sorting and labeling
Cash Handling
Time management
Problem-solving skills
Hair & Skincare knowledge
Organization skills
Interpersonal skills
Always open to constructive criticism
Timeline
Front Desk Associate
Allure Tanning
06.2021 - 10.2021
Front Desk Associate
Planet Fitness
04.2021 - Current
Hair Apprentice
Maryluz Hair Salon
12.2020 - 04.2021
Cosmetology
Empire Beauty School
07.2019 - 02.2020
Salon Assistant
Sam Johns Aveda Salon
11.2018 - 07.2019
High School Diploma -
Palm Beach Gardens High School
08.2017 - 05.2018