Jill Belusar-king
Dravosburg,United States
Summary
Motivated person with engaging personality and flexible approach. Upbeat, friendly and anticipating the needs to facilitate customer expectations.
Overview
21
21
years of professional experience
Work History
Server
Thee Olde Place
Baldwin, PA
09.2007 - 03.2020
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Cultivated warm relationships with regular customers.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Checked identification for minimum age for sale of alcoholic beverages.
- Increased sales significantly by upselling higher-end products to customers.
- Noted special patron requests and followed up with kitchen to confirm delivery.
Server
Red Lobster Seafood Restaurant
Pleasant Hills, PA
03.1999 - 08.2007
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Cultivated warm relationships with regular customers.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Noted special patron requests and followed up with kitchen to confirm delivery.
Education
No Degree - Certificate in Hotel And Travel
Boyd School of Hotel And Travel
Pittsburgh, PAHigh School Diploma -
Mckeesport Area Senior High School
Mc Keesport, PA05.1982
Skills
- Special Requests and Substitutions
- Food and Beverage Service
- Order Accuracy and Delivery
- Specials Promotion and Upselling
- Warm and Friendly
- Customer Service and Rapport
- Transactions and Cash Handling
- Team Player
- Guest Satisfaction
- Anticipating Guest Needs
- Adaptable and Flexible
- Energetic and Outgoing
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Server
Thee Olde Place
09.2007 - 03.2020
Server
Red Lobster Seafood Restaurant
03.1999 - 08.2007
No Degree - Certificate in Hotel And Travel
Boyd School of Hotel And Travel
High School Diploma -
Mckeesport Area Senior High School