Jill Klauser
Summary
Dedicated retail and warehouse professional with extensive experience in inventory management and customer service. Strong track record of enhancing team effectiveness through training, streamlining operations, and maintaining high standards for product organization and accessibility.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Retail Sales Associate
Dollar General
Slinger, Wisconsin
08.2025 - 07.2026
- Guided customers in product selection and addressed inquiries, resulting in increased customer satisfaction.
- Operated cash register, processed transactions, and handled payments accurately.
- Organized and stocked sales floor, ensuring accessible products and enhancing shopping experience.
- Acted as key carrier, managing store access and security during shifts.
- Coordinated with other stores to streamline operations, improving overall customer service.
Fulfillment Lead - Level 2
Serigraph
West Bend, USA
12.2023 - 10.2024
- Trained flex employees and co-workers on job responsibilities and expectations to improve overall team effectiveness.
- Set up and monitored production lines while actively participating in kit preparation to streamline operations.
- Conduct in-process team audits for quality, labor reporting and adhere to work instructions.
- Facilitated workflow on production line, ensuring adherence to quality standards and streamlining operational processes.
- Clarified job requirements for kit preparation during each shift.
Package Handler
FedEx Ground
Menomonee Falls, USA
10.2018 - 08.2023
- Executed loading process, maximizing space utilization for transportation
- Collected items from conveyor belt, ensuring timely packaging
- Performed scanning and bagging of small products to ensure accurate order fulfillment
- Unloaded trucks and vans, enabling timely processing of incoming shipments
- Resolved shooting jams to maintain equipment functionality
Order Picker
Support Specialist
Germantown, USA
08.2017 - 11.2017
- Selected products to optimize shipping process
- Prepared products to ensure safe delivery
- Conducted regular inventory checks for accurate stock management
Bartender
VALLEY PUB
Richfield, USA
03.2016 - 11.2017
- Prepared and served drinks and food to enhance customer satisfaction
- Fostered memorable experiences to encourage customer loyalty
- Managed inventory to ensure availability of popular items
- Ensured bar readiness and security by effectively managing opening and closing tasks.
Package Handler and Labeling
Gardner Pet Group
West Bend, USA
02.2017 - 08.2017
- Packed merchandise into boxes and efficiently loaded onto pallets for timely shipping.
- Organized and labeled boxes to enhance inventory management and maintained a clean work area.
- Sorted packages for precise distribution to retail locations, improving delivery accuracy.
- Operated forklifts and pallet jacks, ensuring safe and effective material handling.
- Maintained cleanliness and organization of the work area.
Screen Printing
Key Logo
Hartford, USA
03.2015 - 09.2016
- Cleaned screens and organized jobs for printing to streamline workflow
- Supported press operations and assisted in setup of jobs to promote workflow efficiency
- Reviewed order forms and completed necessary paperwork to ensure accuracy in processing
- Counted printed apparel and packed boxes to facilitate timely shipment preparation
- Ensured apparel was ready for shipment to meet delivery deadlines
Education
High School diploma - pre collage
Lakeville High School High School
Lakeville, MN05-1997
Skills
- Retail sales
- Customer service
- Product knowledge
- Point-of-sale operation
- Point-of-sale system
- Cash handling
- Sales floor maintenance
- Returns and exchanges
- Stocking and receiving
- Inventory management
- Customer inventory management
- Visual merchandising
- Merchandising expertise
- Store maintenance
- Loss prevention
- Employee training
- Team collaboration
- Retail operations
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Certification
Forklift Certification, Present
Timeline
Retail Sales Associate
Dollar General
08.2025 - 07.2026
Fulfillment Lead - Level 2
Serigraph
12.2023 - 10.2024
Package Handler
FedEx Ground
10.2018 - 08.2023
Order Picker
Support Specialist
08.2017 - 11.2017
Package Handler and Labeling
Gardner Pet Group
02.2017 - 08.2017
Bartender
VALLEY PUB
03.2016 - 11.2017
Screen Printing
Key Logo
03.2015 - 09.2016
High School diploma - pre collage
Lakeville High School High School