Jill Mesaros

DANBURY,WI

Summary

Adept at elevating customer experiences and sales, I leveraged cross-selling techniques and consumer insights to significantly enhance client satisfaction. My proactive approach and ability to analyze trends have consistently resulted in improved service strategies and client relationships, showcasing my strong problem solving and interpersonal abilities.

Overview

years of professional experience

Work History

Sales Associate

Dana Tyler

01.2025 - Current

Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Engaged with customers to build rapport and loyalty.
Understand and successful use POS systems to check out customers accurately.

Director of Sales and Marketing

Thrivent

04.2014 - 07.2023

Drove sales with good upselling and cross-selling techniques.
Escalated complex or unresolved problems to higher-level support.
Assisted clients with inquiries, concerns, and requests about products and services.
Established ongoing client service plans with outlined strategies for communication, recordkeeping and support.
Provided excellent client service by proactively communicating with clients to address individual needs.

Retail Sales Associate

Casual Corner, EverEve, Fanny Farmer

02.1977 - 06.2014

Maintained strong working relationships inside and outside organization.
Utilized POS system to process cash, credit card, and mobile pay transactions.
Suggested additional products and services to increase sales.
Addressed, researched, and resolved customer issues.

Education

Bachelor of Science (B.S.) - Mass Communication & Marketing

St. Cloud State University

St. Cloud, MN

08.1984

Skills

Client management
Customer Service
Problem Solving

Clear Communication
Teamwork
Customer needs assessment

Timeline