Jill O'Brien
Chicago,IL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Host
Bar Mar Jose Andres
12.2023 - Current
- Increased restaurant efficiency by maintaining organized host stand, including menus, reservation logs, and seating charts.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
Lead Host
Thomas & Dutch
03.2023 - 10.2023
- Trained new hosts in company policies and procedures, ensuring consistent guest experience.
- Handled high-pressure situations calmly and professionally.
- Developed rapport with regular clientele, fostering loyalty and repeat business.
Coat Check Attendant
Auditorium Theatre Of Roosevelt University
12.2021 - 04.2023
- Assisted guests with their belongings, displaying professionalism and attention to detail at all times.
- Managed cash transactions accurately and responsibly.
Education
Master of Arts - Early Childhood Education
Concordia University
River Forest, IL05.2009
Bachelor of Arts - Liberal Arts
Columbia College
Chicago, IL08.1995
Skills
- POS Software
- Customer Service
- Detail Oriented
- Payment Processing
- Phone Etiquette
- Effective Multitasking
Languages
Spanish
Professional Working
Timeline
Host
Bar Mar Jose Andres
12.2023 - Current
Lead Host
Thomas & Dutch
03.2023 - 10.2023
Coat Check Attendant
Auditorium Theatre Of Roosevelt University
12.2021 - 04.2023
Master of Arts - Early Childhood Education
Concordia University
Bachelor of Arts - Liberal Arts
Columbia College
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