Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jill O'Brien

Chicago,IL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Host

Bar Mar Jose Andres
12.2023 - Current
  • Increased restaurant efficiency by maintaining organized host stand, including menus, reservation logs, and seating charts.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.

Lead Host

Thomas & Dutch
03.2023 - 10.2023
  • Trained new hosts in company policies and procedures, ensuring consistent guest experience.
  • Handled high-pressure situations calmly and professionally.
  • Developed rapport with regular clientele, fostering loyalty and repeat business.

Coat Check Attendant

Auditorium Theatre Of Roosevelt University
12.2021 - 04.2023
  • Assisted guests with their belongings, displaying professionalism and attention to detail at all times.
  • Managed cash transactions accurately and responsibly.

Education

Master of Arts - Early Childhood Education

Concordia University
River Forest, IL
05.2009

Bachelor of Arts - Liberal Arts

Columbia College
Chicago, IL
08.1995

Skills

  • POS Software
  • Customer Service
  • Detail Oriented
  • Payment Processing
  • Phone Etiquette
  • Effective Multitasking

Languages

Spanish
Professional Working

Timeline

Host

Bar Mar Jose Andres
12.2023 - Current

Lead Host

Thomas & Dutch
03.2023 - 10.2023

Coat Check Attendant

Auditorium Theatre Of Roosevelt University
12.2021 - 04.2023

Master of Arts - Early Childhood Education

Concordia University

Bachelor of Arts - Liberal Arts

Columbia College

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Jill O'Brien