Jillian Ahmed
Morrow
Summary
Detail-oriented professional with extensive experience in talent development and performance management. Proven track record of enhancing sales performance through effective coaching and staff motivation. Dedicated to upholding high standards of customer service while maintaining open, firm communication.
Overview
5
5
years of professional experience
Work History
Assistant Manager
ASCEND Therapeutics
Cincinnati
12.2024 - 03.2025
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Maintained up-to-date knowledge of company products and services.
- Monitored employee attendance records, timekeeping, and payroll information.
- Analyzed sales data to identify trends and adjust strategies accordingly.
Cannabis Cultivator
Cresco Labs
Yellow Springs
04.2023 - 09.2024
- Monitored weather conditions to adjust irrigation systems accordingly.
- Maintained detailed records of all crop growth and development stages.
- Inspected fields regularly for signs of pests, diseases or nutrient deficiencies.
- Operated portable pipes and ditch systems to irrigate soil.
- Harvested crops in accordance with industry standards for quality and yield.
Key Holder Supervisor
Firelands Scientific
Monroe
07.2022 - 02.2023
- Counted and balanced registers.
- Tracked sales data to ensure accurate inventory levels.
- Directed and supervised staff performance.
- Managed daily operations of the dispensary, including patient intake and check-out processes.
- Monitored financial performance of the dispensary by preparing monthly budget reports.
- Prepared staff work schedules and assigned team members to specific duties.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Lead Inventory Specialist
Beyond Hello
Cincinnati
03.2021 - 07.2022
- Conducted regular inventory audits to maintain accuracy.
- Received and processed items, recording data manually or on computer for Dutchie inventory purposes.
- Compared merchandise invoices to items actually received.
- Ensured compliance with industry regulations and standards regarding inventory management.
Senior Sales Associate
Ethos
Lebanon
10.2019 - 01.2021
- Led physical counts and reconciled discrepancies to maintain accurate inventory records.
- Educated customers on effects, medical benefits and overall experience of using cannabis products.
- OAARS & Metrc certified.
- Trained new budtenders on proper product knowledge, and store policies and procedures.
Education
Vocational - Horticultural Science
Cleveland School of Cannabis
Cleveland, OH12-2020
High School Diploma -
Princeton
Cincinnati, OH01-2015
Skills
- Employee training
- Payroll administration
- Sales analysis
- Inventory management
- Regulatory compliance
- Customer service
- Product knowledge
- Customer rapport
Timeline
Assistant Manager
ASCEND Therapeutics
12.2024 - 03.2025
Cannabis Cultivator
Cresco Labs
04.2023 - 09.2024
Key Holder Supervisor
Firelands Scientific
07.2022 - 02.2023
Lead Inventory Specialist
Beyond Hello
03.2021 - 07.2022
Senior Sales Associate
Ethos
10.2019 - 01.2021
Vocational - Horticultural Science
Cleveland School of Cannabis
High School Diploma -
Princeton