Jim Williamson
Bellevue,NE
Summary
I have been a Store Director for the past 20 years at multiple locations in the Omaha Metro Area. I have consistently increased sales and profitability at all locations I have been assigned to and fostered a positive environment that featured teamwork and accountability. Our Store has not had a recordable incident in over three years now and we have shown improvement in food safety. Last year we achieved a 90% retention rate which helped us increase our OSAT score for the third straight year. I also have trained many new Assistant Store Directors over the past 7 years while at the Elkhorn store. Four of those employees have gone on to be Store Directors with SpartanNash.
Overview
20
20
years of professional experience
Work History
Store Director
SpartanNash
09.2017 - Current
- Enhanced customer satisfaction by ensuring exceptional service, product availability, and efficient operations.
- Developed and managed annual budgets to optimize store profitability while maintaining high-quality standards.
- Organized special events within the store to drive foot traffic and increase overall revenue potential.
- Improved employee retention rates by creating a positive work environment that fostered teamwork and camaraderie among staff members.
- Ensured compliance with all applicable laws, regulations, policies, and procedures pertaining to store operations.
- Managed payroll administration for all employees in alignment with company policies and budgetary guidelines.
- Addressed customer concerns promptly and effectively, resulting in increased loyalty and repeat business.
- Exceeded company targets consistently through proactive monitoring of KPIs and execution of corrective action plans when needed.
Store Director
SpartanNash
08.2015 - 09.2017
Store Director
SpartanNash
09.2013 - 08.2015
Store Director
SpartanNash
06.2010 - 09.2013
Store Director
Bag N Save
05.2007 - 06.2010
Store Director
Bag N Save
10.2004 - 05.2007
Education
No Degree - Criminal Justice
University of South Dakota
Vermillion, SDHigh School Diploma -
Bellevue West High School
Bellevue, Ne05.1992
Skills
- People Management
- Vendor relationship development
- Staff Leadership
- Retail Management
- Merchandise planning
- Sales Leadership
- Brand Awareness
- Delegation
- Store operations
- Delegation Abilities
- Competitor Monitoring
- Project Management
- Employee Training
Timeline
Store Director
SpartanNash
09.2017 - Current
Store Director
SpartanNash
08.2015 - 09.2017
Store Director
SpartanNash
09.2013 - 08.2015
Store Director
SpartanNash
06.2010 - 09.2013
Store Director
Bag N Save
05.2007 - 06.2010
Store Director
Bag N Save
10.2004 - 05.2007
No Degree - Criminal Justice
University of South Dakota
High School Diploma -
Bellevue West High School